Sales Support Representative

🔥 12 hours ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Heritage Landscape Supply Group, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

🛍️ eCommerce

Construction • Logistics • eCommerce

Heritage Landscape Supply Group, Inc. is the second-largest distributor in the landscape industry, operating over 210 branches across the USA. The company offers a wide range of products and services including irrigation and drainage solutions, agronomic products, hardscapes, landscape materials, outdoor living essentials, and lighting solutions. With a strong commitment to quality and sustainability, Heritage Landscape Supply Group provides essential resources to enhance outdoor spaces and promote effective water management.

📋 Description

• Act as the main liaison for client inquiries, ensuring prompt and precise communication to maintain and enhance customer satisfaction • Support the preparation and distribution of accurate sales documents and proposals • Manage and process sales orders with cross-functional teams to ensure timely and accurate delivery of solutions • Maintain customer databases and data integrity to support sales initiatives and identify emerging trends • Compile and evaluate sales data to produce actionable insights and recommendations • Cultivate relationships with internal teams and external stakeholders to streamline communication and optimize sales outcomes • Address and resolve client issues in a timely and effective manner • Identify process improvements within sales operations and implement best practices • Travel regionally to support client interactions and sales team initiatives

🎯 Requirements

• Proven proficiency in CRM software and Microsoft Office Suite; experience with Salesforce is advantageous • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced setting • Strong interpersonal and communication skills, with proficiency in both written and verbal communication • Demonstrated problem-solving abilities with a proactive, independent approach • Ability to work collaboratively as part of a team to achieve organizational goals • Minimum of 2–3 years of experience in a sales support or customer service role, preferably within a Fortune 50 company environment • Bachelor's degree in Business, Marketing, or a related field is required OR combination of both education and experience • Willingness/ability to undertake regional travel to support client interactions and sales team initiatives

🏖️ Benefits

• Competitive weekly/bi-weekly pay • Discretionary bonuses • 401(k) with company match • Employee Stock Purchase Plan • Paid time off (vacation, sick, volunteer, holidays, birthday, floating) • Medical, dental, and vision insurance • Flexible spending accounts • Company-paid life and short-term disability insurance • Optional long-term disability insurance • Additional life insurance