Principal Account Manager

Job not on LinkedIn

🔥 12 minutes ago

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HG Insights

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

HG Insights is a global leader in technology intelligence, providing detailed insights and analysis of technology usage, adoption trends, and market intelligence. The company helps businesses make informed decisions by supplying rich data-driven insights and visualizations about technological ecosystems.

📋 Description

• Manage a portfolio of enterprise accounts, ensuring seamless onboarding and consistently high customer satisfaction • Own the post-sale customer lifecycle, including onboarding, adoption, retention, renewal, and expansion • Partner with customer stakeholders to understand goals, uncover use cases, and drive value realization • Identify and pursue in-year expansion and upsell opportunities through proactive engagement and account planning • Use AI and modern sales/customer success tools to analyze account health, identify risk or opportunity signals, and prioritize outreach • Develop and execute strategic account plans with Product, Marketing, and Sales teams • Act as a customer advocate by bringing feedback to leadership and helping refine offerings and processes

🎯 Requirements

• Proven experience managing and growing enterprise customer relationships ($1B+), ideally with renewals and upsell track record • Ability to deliver against renewal and expansion quotas, with examples of successful account growth • Strong critical thinking, consultative, and communication skills • Ability to adapt quickly to new tools, customer needs, and processes • Resourceful, organized, and self-directed • Demonstrated ability to quickly adopt and use AI tools to enhance client engagement, analyze account trends, and drive expansion and retention strategy • Ability to evaluate new AI features, integrate them naturally, and continuously improve the approach • Industry experience in data, SaaS, or B2B tech is helpful but not required

🏖️ Benefits

• Comprehensive healthcare coverage for employees and their families • Monthly wellness reimbursement • Access to Able To professional mental health coaching for stress, anxiety and depression support, as per the regions • 401(k) with up to 5% company matching for US employees • Pension scheme for UK employees • Stock options for every employee • Annual learning reimbursement • Career development commitment • Culture Club participation and workplace input

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