Employee Benefits Account Manager

🕒 Yesterday

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Maintain professional relationships with clients through exceptional customer service • Manage a book of business consisting of fully insured and level funded clients in the Select Business Unit • Act as the primary contact between clients, prospects, agencies, and producers • Handle or refer client service requests, complaints, disputes, and grievances • Support sales agents in producing new business and renewing existing business • Market accounts beginning 120 days before renewal • Gather account information and submit it to carriers for proposals • Investigate carrier products and analyze client data to recommend plans and proposals • Review proposals for accuracy and collaborate with producers on presentations, spreadsheets, and exhibits • Calculate premiums and payroll deductions and audit billing statements • Generate open enrollment materials and conduct enrollment presentations • Process carrier paperwork and direct transitions between carriers • Maintain account files in the agency management system • Manage priorities and workflow for timely, accurate transaction processing • Maintain knowledge of carrier developments and Federal/State laws affecting benefit programs • Ensure client accounts are compliant and advise clients on compliance requirements and deadlines • Maintain relationships with insurance carriers to facilitate business processing • Maintain agency files and process incoming mail requests • Complete required training and perform related tasks as needed

🎯 Requirements

• 5 years of employee benefits and account management experience in the insurance field required • Strong understanding of current employee benefits, regulations, and industry standards • Experience with Affordable Care Act (ACA) and Employment Retirement Income Security Act (ERISA) preferred • Experience with fully-insured financial arrangements and alternate-funding methods preferred • Active Life & Health License required • Industry-related designations preferred • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) acceptable • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Ability to walk, bend, sit, reach, and stretch in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401K • Equity prescription incentive plan • Multiple supplemental benefits for physical, emotional, and financial wellbeing • Company-paid holidays • PTO • Employee Wellness Program • Commitment to continuous learning and professional development