Complex Group Sales Manager

🔥 0 minutes ago

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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Highgate

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Highgate is the industry-leading hotel management, investment, technology and development firm, with a diverse portfolio of hotels across North America, the Caribbean, Latin America and Europe. With a 30-year track record as an innovator in the hospitality industry, Highgate has a corporate team of over 200 individuals, demonstrating deep expertise in operational optimization, revenue management, hotel branding, and experiential curation. The firm manages over 500 properties with more than 84,000 hotel rooms and has a significant history of delivering favorable returns through innovative investment strategies, while also prioritizing sustainability and philanthropy in its corporate culture.

📋 Description

• Solicit and become familiar with accounts in the assigned market segment • Prospect and close assigned accounts and territories to positively impact hotel revenues • Support Alohilani Resort Waikiki Beach and The Royal Lahaina Resort in Maui • Apply Highgate sales policies and selling techniques to maximize occupancy and Average Daily Rate (ADR) • Conduct professional hotel site inspections with clients • Develop working knowledge of hotel operations, including Food and Beverage, Guest Services, and Reservations • Develop and execute plans for outside sales calls, industry tradeshows, and customer events • Research, solicit, and generate new business leads through database research and proactive sales efforts • Attend Highgate Hotel Business Review meetings as needed • Operate within the established sales expense budget • Maintain an active sales solicitation program and monitor production of top accounts • Contact existing accounts according to the Account Coverage Program • Invite and entertain clients through hotel visits, lunches, tours, and site inspections • Assist with special promotions, parties, and sales blitzes • Prepare required reports, including month-end account production tracking • Use the computerized sales management system to generate reports, enter business, block space, and build accounts • Meet and greet onsite contacts • Develop networking opportunities through community and professional associations • Review meeting planner evaluations with the Director of Sales and follow up on issues • Manage and negotiate sales transactions through successful closings • Attend required hotel meetings and trainings • Participate in M.O.D. and office coverage as scheduled • Perform other duties requested by management

🎯 Requirements

• At least 3 years of progressive hotel group sales experience • Role will be remote based in AZ or TX; requires travel • Must have a driver’s license in the applicable state • Must be proficient in Windows, company-approved spreadsheets, and word processing • Long hours sometimes required • Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently or constantly • Must be able to communicate effectively verbally and in writing with all levels of employees and guests • Must be effective at listening to, understanding, and clarifying concerns • Must be able to multitask and prioritize departmental functions to meet deadlines • Must effectively handle, anticipate, prevent, identify, and solve problems • Must understand and evaluate complex information and data from various sources • Must maintain confidentiality of information • Must maintain regular attendance, personal appearance, and grooming standards • Must comply with Highgate Hotel Standards and regulations

🏖️ Benefits

• Equal employment opportunity and nondiscrimination policy • ADA accommodations and consideration of qualified applicants with criminal histories consistent with legal requirements