Manager, Redemption Optimization

Job not on LinkedIn

🔥 3 minutes ago

🤠 Texas, Virginia – Remote

🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $77.5k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Hilton

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Manage projects from planning through activation, monitoring, measurement, and final readout • Develop initiative plans, readiness checklists, and process documentation for analytical, operational, product, and technology partners • Review Commercial and Loyalty information, prepare initial analyses and decision-ready summaries, and identify findings or unresolved questions for further review • Partner with Pricing, Hilton Honors, Analytics, Digital, Technology, and hotel-facing operations teams to coordinate deliverables • Facilitate working sessions, prepare agendas and pre-reads, capture actions, and escalate material risks or unclear ownership to the Director • Own assigned redemption initiatives and capabilities, including integrated project plans, launch readiness, quality assurance, monitoring, materials, measurement coordination, and documented recommendations • Create reusable program artifacts including requirements, analytical intakes, performance readouts, decision logs, strategies, and source-of-truth documentation • Support redemption strategy and capabilities, including performance monitoring and activation planning, while reporting to the Director of Redemption Optimization

🎯 Requirements

• Three (3) years of work experience in Pricing, Revenue Management, Loyalty, Commercial Strategy, Analytics, Product Delivery, Project Management, or a related field • Proficiency using Excel, including complex functions, and PowerPoint to analyze business information and communicate findings to varied audiences • Ability to travel up to 20% of the time • Experience in Hospitality, Loyalty Economics, Redemption Products, Hotel Pricing, Revenue Management, or Hilton Honors • Experience with experimentation, performance measurement, forecasting, financial analysis, or commercial impact assessment • Experience with JIRA, Confluence, MicroStrategy, SQL, Power Query, Power BI, or comparable work-management and analytical tools • Experience using approved Artificial Intelligence tools to organize information, accelerate analysis or documentation, and improve the clarity of business deliverables

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares • Paid parental leave for eligible Team Members, including partners and adoptive parents • Dedicated caregiving concierge services • Crisis Concierge support • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental coverage, and vision coverage • Retirement plans • Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions

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