Service Quality Manager – National

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

Logistics • Consulting • Food & Beverage

Symbotic is an industrial automation company that provides an end-to-end, AI-powered warehouse automation platform combining autonomous mobile robots, advanced vision and sensing, and orchestration software to modernize supply chains. Its system integrates hardware and intelligent software to increase throughput, accuracy, and storage density for retail, grocery, CPG, and wholesale customers, solving labor constraints and operational inefficiencies in distribution and fulfillment operations.

📋 Description

• Own service quality, food safety, and customer compliance across all sites • Lead SQF, GMP, HACCP, and USDA certification programs • Manage readiness for certification, regulatory, and customer audits • Oversee internal audits, inspections, findings, and corrective actions • Drive CAPA, root cause analysis, and effectiveness checks • Ensure compliance with customer requirements for packaging, labeling, barcoding, palletization, and documentation • Investigate and resolve customer quality inquiries and complaints • Track quality KPIs and performance improvements • Provide dotted-line quality leadership and guidance to site Quality teams • Maintain traceability, mock recall, sanitation, and pest control programs • Partner across teams to embed quality standards into training, operations, new site launches, and customer onboarding

🎯 Requirements

• Bachelor’s degree in Food Science, Quality, Supply Chain, Operations, Engineering, or a related field preferred • Minimum 8 years of quality, food safety, or compliance experience in warehousing, distribution, 3PL, food manufacturing, or similar environments • Strong knowledge of SQF, GMP, HACCP, USDA Organic certification, and FSMA requirements • SQF Practitioner and HACCP certification preferred, must obtain within 6 months of hire date • Experience leading audits, inspections, CAPA, and root cause analysis • Knowledge of retailer and customer compliance requirements • Experience leading quality teams across multiple sites through influence • Experience tracking and reporting quality and compliance KPIs • Strong cross-functional partnership skills across with customer-facing teams • Experience in automated, high-volume, or temperature-controlled food-grade distribution preferred • Familiarity with quality management systems, Lean, or Six Sigma preferred • Valid driver’s license • Ability to drive and/or fly to client and other customer locations • Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc.)

🏖️ Benefits

• Travel could be up to 50% of the time • Valid driver’s license and ability to drive and/or fly to client and other customer locations • Employee-owned credit card expenses reimbursed on a bi-weekly basis

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume