Senior Payments Technology Analyst

🔥 1 minute ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hilton

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Support Payment Operations at properties by assisting with payment-related inquiries and troubleshooting with internal and external support and engineering teams • Provide communication and support for properties migrating to or implementing payment technologies • Work with payment providers and internal teams to establish payment implementation procedures • Manage merchant accounts, including KYC, user roles/access, third-party integrations, and end-user functionality • Create internal and external documentation for payments initiatives and capabilities • Collaborate with payment providers to ensure successful implementation across payment initiatives • Define training specifications, implementation plans, and pilot strategies with other teams • Establish and audit onboarding processes with payment providers and front office teams • Ensure property management system requirements are met • Communicate with support teams to resolve reported issues and enforce operational guidelines • Identify opportunities to improve existing practices • Provide Payments leadership with insights to define requirements for new capabilities and associated SOPs • Own payment gateway integrations and payment solution implementations • Own operational procedures for payment technology solutions • Own implementation guidelines for onboarding and installing payment technologies

🎯 Requirements

• Three (3) years of work experience in Technology, hospitality, or a related field • Work experience in Payments Technology, including merchant onboarding (KYC), hardware installation and configuration, 3rd party integrations, payment provider customer portals, and product support • Work experience with payment integrations to property management systems • Experience leading end-user training • Proficiency in communication with different audiences and across multiple media • Excellent project management skills • Experience with Excel, including maintaining complex spreadsheets • Experience with PowerPoint, including creating informative presentations • Familiarity with ServiceNow, Splunk, Jira, and Confluence support platforms • Ability to travel up to 10% • Bachelor's Degree, or Associate's Degree plus 2+ years of Technology-related experience, or High School Degree/GED plus 4+ years of Technology-related experience • Experience leading payment system implementations • Hands-on experience with payment provider conversions • Experience working with Adyen or Elavon payment gateways • Located near the Memphis office location is useful

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving concierge services • Crisis Concierge support • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental cleanings, and vision coverage • Retirement plans • Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan • Remote work option