Learning Management System Administrator

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Administer, configure, and optimize the Docebo Learning Management System • Configure and maintain learning plans, catalogs, groups, notifications, and user permissions • Maintain scalable enrollment strategies using dynamic groups, automation rules, and learning plans • Maintain documentation of learning plan structures, course inventories, assignment rules, training requirements, and upcoming changes • Evaluate platform functionality and recommend enhancements for scalability and learner experience • Build and configure courses, learning plans, and related LMS assets • Coordinate course setup, testing, and deployment for new and revised learning content • Collaborate with Instructional Designers and business stakeholders to configure and publish training • Design, build, and maintain automated workflows within and outside the LMS • Develop and support integrations using the Docebo API and other enterprise systems • Build custom scripts, reporting solutions, and technical processes to extend LMS functionality • Develop and maintain custom reporting solutions beyond native LMS functionality • Ensure the accuracy, integrity, and availability of learning data • Partner with the Learning Analyst to build reporting infrastructure for operational reporting and business insights • Troubleshoot complex LMS issues involving enrollments, automations, integrations, notifications, and reporting • Manage vendor support cases, system upgrades, release testing, and new platform feature implementations • Maintain testing environments and technical documentation for configurations, automations, integrations, and administrative processes

🎯 Requirements

• Bachelor's degree in Information Systems, Learning Technologies, Computer Science, Instructional Technology, or a related field, or equivalent experience • 5+ years of experience administering an enterprise Learning Management System • Advanced experience administering Docebo or a comparable enterprise LMS • Experience working with APIs • Experience developing custom automations and scripts using Google Apps Script, JavaScript, Python, or similar technologies • Strong understanding of workflow automation and business process optimization • Excellent troubleshooting and problem-solving skills • Strong written documentation and communication skills • Experience in regulated industries such as healthcare, pharmaceutical, manufacturing, or life sciences (preferred) • Experience supporting compliance-based training programs (preferred) • Experience with Power BI, Looker Studio, Tableau, SQL, or similar reporting platforms (preferred) • Familiarity with SCORM, xAPI, and eLearning standards (preferred) • Experience supporting global enterprise system implementations and change management initiatives (preferred) • Legal authorization to work in the U.S. without restriction for any employer

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive medical, dental & vision benefits • Parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Flexible/remote work approach