Lead Software Engineer

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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HNL Lab Medicine

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🧬 Biotechnology

Healthcare • Biotechnology

HNL Lab Medicine is a leading full-service medical laboratory headquartered in Allentown, Pennsylvania. The company specializes in a wide range of clinical diagnostic testing services, which include areas such as molecular diagnostics, anatomic and forensic pathology, and various laboratory procedures like blood banking, immunology, and microbiology. With over 60 locations across Pennsylvania and New Jersey, HNL Lab Medicine serves approximately 3 million patients and 12,000 healthcare providers annually, offering quality testing and personalized service to enhance healthcare outcomes.

📋 Description

• Lead CRM platform architecture, delivery, configuration, development, integrations, licensing coordination, production support, enhancements, and governance for Salesforce and potential future Microsoft Dynamics • Lead web application architecture, development, maintenance, modernization, and technical upgrades using .NET frameworks, ReactJS, Angular, Kentico, APIs, and related technologies • Lead ITSM platform capabilities and operational workflows using Zoho ServiceDesk Plus, including service requests, incident management, reporting, integrations, and automation • Design and support enterprise application integrations across CRM, ITSM, web applications, databases, APIs, middleware, and related business systems • Provide technical leadership to onsite and offshore engineers through solution guidance, design and code reviews, troubleshooting, task coordination, delivery oversight, and mentoring • Partner with business, IT, and vendor stakeholders to clarify requirements, evaluate solutions, document needs, coordinate work, and deliver application capabilities • Drive Agile, SDLC, DevOps, source control, CI/CD, automated deployment, testing, release management, documentation, and production-readiness practices • Leverage AI-enabled development practices to improve productivity, code quality, testing, documentation, troubleshooting, and delivery efficiency • Manage platform licensing, access, renewals, utilization reviews, vendor communication, and related administration • Ensure application reliability, security, performance, monitoring, troubleshooting, issue resolution, change control, and supportability • Maintain architecture notes, process documentation, system procedures, installation and troubleshooting guides, development standards, and support handoff materials • Remain current on Salesforce, Microsoft Dynamics, Zoho ServiceDesk Plus, Kentico, .NET, ReactJS, Angular, APIs, Azure, DevOps, AI-enabled development, and integration technologies

🎯 Requirements

• Bachelor's degree in computer science or information technology, or a minimum of 10 years of relevant experience in the field • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to present information and respond to questions from managers, clients, customers, and the public • Skilled phone manner for handling internal and external customer issues • Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions • Ability to work independently, demonstrate initiative and analytical ability, and communicate effectively verbally and in writing • Strong attention to detail and organizational skills • Ability to work with minimal supervision and direction • Ability to work in a fast-paced professional office and laboratory environment • Proficiency with CRM platforms such as Salesforce and Microsoft Dynamics • Strong knowledge of full-stack development technologies, including .NET frameworks, ReactJS, Angular, Kentico, APIs, and frontend/backend development concepts • Working knowledge of Zoho ServiceDesk Plus • Experience with relational databases, SQL, data modeling, performance tuning, security, logging, reporting, and supportability best practices • Familiarity with integration technologies, APIs, middleware, and enterprise system connectivity • Experience with SDLC, Agile methodologies, DevOps, source control, CI/CD pipelines, automated deployments, release management, quality assurance, testing, documentation, and production support tools • Working knowledge of AI-enabled development tools and coding assistants • Proficiency with Microsoft Office, collaboration tools, documentation tools, and business productivity applications

🏖️ Benefits

• Challenging, stimulating, and rewarding opportunities • Environment supporting learning and growth to full potential • Team-oriented work environment • Equal employment opportunities and benefits