Water Safety Account Manager

🔥 13 minutes ago

🌽 Illinois, Michigan – Remote

🌽 Illinois – Remote 🚗 Michigan – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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HOH Water Technology, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

HOH Water Technology, Inc. is a leading water treatment chemical and service company, focused on establishing a new standard in water technology at over 4,000 facilities across the United States. With manufacturing and laboratory facilities located in Illinois and South Dakota, as well as regional warehouses and a sales office in Texas, HOH excels in serving the commercial, institutional, and light industrial markets, particularly within the HVAC new construction sector. The company specializes in water treatment programs, chemical services, and equipment solutions, including softeners, reverse osmosis, and filtration systems. Additionally, HOH is a leader in water safety programs, offering services such as Legionella testing and potable water treatment programs.

📋 Description

• Retain and grow an assigned book of Water Safety accounts through consistent, high-value service • Build and maintain relationships with key decision makers and stakeholders across facilities, operations, infection control, and administration • Grow revenue by identifying and delivering solutions addressing evolving compliance needs, including Water Management Programs, filters, supplemental disinfection, Legionella testing, and remediation products • Facilitate contract renewals and maintain current agreements for every account • Conduct scheduled business reviews according to HOH service guidelines • Own compliance outcomes for assigned clients and ensure requirements of active Water Management Programs and applicable regulatory standards are met • Facilitate Water Safety Committee meetings, drive agenda clarity, and document outcomes • Maintain current compliance logs, communicate non-compliance with a remediation path, and execute off-ramp plans for persistently non-compliant clients • Coordinate Legionella sampling through direct collection, client coordination, or Water Quality Engineers • Ensure service reports, lab reports, Legionella test results, and disinfection reports are accurately captured in the system of record • Implement new Water Management Programs with the Water Safety Product Manager, owning onboarding execution and client-facing delivery • Drive implementation through verification and validation steps defined by ANSI/ASHRAE Standard 188 and each client's program • Serve as the primary day-to-day technical resource for clients • Answer compliance questions, interpret program requirements, and guide facility contacts through obligations • Perform or assist with environmental and facility risk assessments • Escalate product, content, or technical resource gaps to the Water Safety Product Manager

🎯 Requirements

• ASSE 12080 Legionella Water Safety and Management Certification strongly preferred and required within 1 year of hire • Bachelor's degree preferred • Other relevant water safety/water treatment industry certifications (e.g., CWT) are a plus • Working knowledge of Legionella risk management, ANSI/ASHRAE Standard 188/514, AAMI ST-108, and water safety compliance • Experience in water safety, water treatment, environmental health, engineering, microbiology, or related technical fields • Experience in account management, client services, or compliance-driven programs • Proven ability to manage a multi-account book of business with strong documentation, scheduling, and follow-through • Excellent communication skills, with the ability to translate complex regulatory requirements into plain language for facility contacts and decision makers • Comfort having difficult conversations with non-compliant clients and driving them to resolution • Experience building relationships with stakeholders at multiple levels of a client organization • Proficiency with CRM, Microsoft Office, and related business systems • Ability to travel 25-50% of the time • Maintain a valid driver's license

🏖️ Benefits

• Medical and Dental Insurance with generous employer contributions • HSA contributions • 401(k) with company matching • Life Insurance • PTO and paid holidays, including HOH's year-end holiday break • Company-wide profit-sharing program • Ongoing professional development • Technical training • Industry education • Leadership development opportunities • Caring leaders who invest in people and create meaningful opportunities for growth and connection