Area Installation Specialist

🕒 August 25

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Assist with the customer experience throughout the installation job life cycle • Perform technical measures, assess pre-existing conditions, and perform product affirmations • Conduct Job Site Inspections to review work quality and verify service provider badges • Meet with customers to ensure the installation experience meets The Home Depot standards • Resolve customer complaints and job-in-process items • Make or escalate decisions regarding project changes before work proceeds • Communicate regularly with customers and provide timely follow-up • Manage scope-of-work changes, add-labor items, material needs, open services, and Care Tickets • Manage all jobs within the assigned area and product category • Inspect work for compliance with industry construction standards • Document job scope changes and ensure timely closure of open services • Assist with customer inquiries and resolve jobs-on-hold • Initiate change-of-scope requests and use reporting systems to support customer experience and installation accuracy • Ensure all open items are completed to the customer's satisfaction

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Must pass pre-employment test if applicable • Construction/home improvement industry experience preferred • Prior experience managing residential home improvement install projects preferred • Bachelor's degree or equivalent degree in a field of study related to the job • 5 years of work experience • Strong time management and organizational skills • Strong negotiating skills • Strong business acumen • Problem solving and multi-tasking skills • Collaborative leadership skills where strong value is placed on partnerships • Requires intermittent periods during which continuous physical exertion is required, including walking, standing, stooping, climbing, and lifting material or equipment • Regular exposure to dust, fumes, or odors • Typically requires overnight travel less than 10% of the time