Field Support Manager – Inspections

🔥 0 minutes ago

🌪️ Kansas, New Mexico, +3 more states – Remote

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💵 $110k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Perform inspections of store racking and cantilever systems on a scheduled basis to ensure safety and compliance with National Rack Standards and manufacturer guidelines • Coordinate and communicate with store leadership regarding scheduling, inspection findings, and routine training • Review materials needs • Identify opportunities with the inspection app and provide feedback on field trends • Perform ad hoc requests as needed • Review independent engineering audits of inspections for feedback and learning • Provide feedback on field tendencies and opportunities in the inspection process • Perform and review store racking inspections across the assigned territory • Work with store leadership on immediate safety concerns and training on National Racking Standards • Typically report to the Senior Mgr of Inspections • Travel overnight more than 50% of the time

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • High school diploma and/or GED • 5 years of work experience • 1+ year of previous leadership experience • Working knowledge of Microsoft Office Suite • Working knowledge of Tableau • Working knowledge of presentation software (e.g., Microsoft PowerPoint) • Demonstrated ability to collaborate and work effectively with cross-functional teams • Demonstrated project management skills • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills

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