Technical Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $129.7k - $154.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

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Honest Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Honest Health is a physician-led company that partners with health systems, physician organizations, and payers to enable primary care transformation and the transition to value-based care. It focuses on helping partners build sustainable shared financial risk models (e. g. , ACO REACH, MSSP), improve care coordination for Medicare and senior populations, integrate clinical capabilities and documentation integrity into PCP-led care teams, and strengthen financial performance through risk solutions and revenue strategies. Honest Health offers partnership programs, clinical support roles (care coordinators, dietitians, behavioral health specialists, pharmacists, etc. ), and tools such as an estimator to model savings from value-based care.

📋 Description

• Lead complex technology programs from initiation through implementation, operational transition, and post-launch stabilization • Develop and maintain integrated project plans, delivery roadmaps, milestones, budgets, and resource requirements • Manage scope, dependencies, risks, issues, decisions, and change control • Establish program governance, facilitate decision-making, and deliver concise executive status reporting • Coordinate testing, deployment, training, implementation readiness, and post-launch support across business and technology teams • Lead discovery, requirements-gathering, workflow-design, and solution-design sessions • Document current-state and future-state workflows, business rules, decision logic, functional requirements, user stories, acceptance criteria, and operational requirements • Translate business and clinical needs into requirements for technology teams • Validate proposed solutions before development and deployment • Identify workflow improvements through standardization, automation, or technology-enabled process changes • Partner with business leaders and Product Owners to define platform roadmaps and prioritize enhancements • Manage enhancement intake, backlog refinement, prioritization, and stakeholder approval • Evaluate enhancement requests based on business value, operational impact, strategic alignment, and technical feasibility • Monitor platform adoption, performance, and value realization after implementation • Manage vendor deliverables, escalated issues, and platform enhancements • Build relationships across Clinical Operations, Technology, Market Operations, Finance, Product, Data, and external partners • Facilitate decision-making and conflict resolution across competing priorities • Communicate with executive leaders, operational teams, and technology stakeholders • Influence outcomes through collaboration, relationship building, and strategic thinking • Foster alignment around organizational goals, priorities, and expected outcomes

🎯 Requirements

• Bachelor’s degree in business, healthcare administration, information technology, or a related field • Active Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) certification preferred • 5+ years of experience managing complex technical projects or programs, including enterprise initiatives with executive visibility • 3+ years of experience applying Agile or Scrum methodologies • Experience in healthcare operations, population health, value-based care, clinical workflows, or provider data management • Experience supporting AI, automation, analytics, or digital-transformation initiatives • Experience facilitating requirements-gathering, workflow-analysis, process-mapping, and solution-design sessions • Experience translating business needs into clear, actionable requirements and validating those requirements with business and technical stakeholders • Demonstrated ability to assess operational processes and identify opportunities for technology-enabled improvement • Ability to build relationships, influence senior leaders, navigate ambiguity, and drive outcomes without formal authority • Strong written and verbal communication skills, with the ability to tailor information for executive, technical, clinical, and operational audiences • Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, Visio, and Teams • Proficiency with project and work management tools such as Jira, Smartsheet, ServiceNow, or comparable platforms • Ability to work effectively in a fast-paced environment with evolving priorities

🏖️ Benefits

• Short-term incentives for eligible roles • Comprehensive benefits package • Reasonable accommodations for applicants with disabilities

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