D365 Manager

🔥 21 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Hotwire Communications Ltd

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

📡 Telecommunications

👥 B2C

🤝 B2B

Telecommunications • B2C • B2B

Hotwire Communications Ltd is a fiber‑optic telecommunications company operating under the Fision brand that builds and operates 100% fiber networks to deliver high‑speed, symmetrical gigabit internet to residential communities and business customers. The company provides bundled connectivity services — including managed Wi‑Fi, TV, digital phone, security, and home automation — for single‑family homes, multifamily and HOAs, hospitality, student housing, senior living, and other enterprise customers across multiple U. S. states. Hotwire emphasizes concierge‑level customer service, scalable network infrastructure, and enterprise-grade solutions for community-wide deployments.

📋 Description

• Lead D365 platform operations across workflows, configurations, ticketing, bug fixes, and deployment tuning. • Redesign workflows and troubleshooting workflow failures across business functions. • Oversee stabilization and remediation of deployments impacted by current system challenges. • Manage ERP-centric integration points across multiple systems, assets, and tools. • Provide direction on data structures, workflow logic, and cross-system dependencies. • Support data-lake-adjacent items where relevant. • Lead and develop a team of four focused on D365 operations and enhancements. • Partner with internal teams and vendors to improve platform performance and stability.

🎯 Requirements

• Strong, hands-on D365 implementation and workflow experience. • Expertise in workflow logic, ticket remediation, and cross-system troubleshooting. • Experience with ERP integrations across multiple assets and tools. • Strong understanding of deployment processes and tuning strategies. • 3–5+ years of relevant experience. • Clear communication, collaborative leadership, and ability to excel under pressure.

🏖️ Benefits

• Comprehensive Healthcare/Dental/Vision Plans • 401K Retirement Plan with Company Match • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) • Paid Volunteer Time • Paid Parental Leave • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. • Discounted service offerings are provided for high-speed internet, video service, phone, and security service • Employee Referral Bonuses • Exclusive Entertainment Discounts/Perks