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Senior Product Designer

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $128k - $145k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

Where this job comes from

Posted on Housecall Pro's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Housecall Pro

Housecall Pro

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Housecall Pro is a business management software for home service professionals, providing tools for scheduling, dispatching, invoicing, payment collection, and more. It is designed to improve efficiency and profitability for companies in industries such as HVAC, plumbing, electrical, and other home service sectors. The software includes features like QuickBooks integration, enhanced reporting, customer management, and mobile accessibility, and is trusted by thousands of businesses to automate and streamline their operations.

📋 Description

• Lead design direction for key product initiatives focused on enterprise and franchise partners • Design scalable solutions for enterprise and franchise customers while partnering with domain squads for estimates, scheduling, and payments • Translate product strategy into user-centered solutions through wireframes, prototypes, and high-fidelity visuals • Collaborate with product managers, engineers, researchers, and stakeholders to define problems, explore solutions, and ship high-quality experiences • Conduct and synthesize user research and usability testing • Evaluate AI opportunities, challenge low-value applications, and incorporate AI judgment into discovery, prioritization, and design • Design AI-assisted experiences with error states, confidence signals, transparency, and feedback loops • Refine design processes, tools, and team rituals • Balance user needs with business goals to prioritize impactful design work • Present design decisions to cross-functional partners and leadership • Foster collaboration, feedback, and inclusivity within the design team

🎯 Requirements

• 6+ years of experience in product design, UX/UI design, or a related field • Strong portfolio demonstrating experience designing complex digital products across platforms • Proficiency with modern design and prototyping tools, including Figma, Claude code, and AI prototyping tools • Experience working with and evolving design systems at scale • Deep understanding of user-centered design, accessibility, and interaction design best practices • Experience collaborating in agile product teams • Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs • Experience designing for enterprise, B2B, or multi-location and franchise products • Experience working in AI-accelerated development cycles with larger engineering squads • Bachelor’s degree in design, HCI, or a related field, or equivalent work experience • Strong leadership and collaboration skills, with a growth mindset • Excellent communication and storytelling ability to advocate for design • High emotional intelligence and a passion for supporting others • Ability to navigate ambiguity and balance strategic thinking with tactical execution • Ability to build strong, cross-functional relationships across enterprise teams and domain squads • Curiosity for how people think, behave, and interact with technology • Multi-dimensional background with breadth of cross-functional interests or depth of specialized mastery • Personal resilience to learn from scratch and thrive in ambiguity

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance • 401(k) • Paid holidays • Flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup • Monthly tech reimbursements • Employee assistance program • Flexible time off • Paid parental leave • Other company benefits

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