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Senior Infrastructure Engineer

Job not on LinkedIn

🕒 July 30

❄️ Minnesota – Remote

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⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 31%

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Logo of Howden, A Chart Industries Company

Howden, A Chart Industries Company

5001 - 10000 employees

🏭 Manufacturing

⚡ Energy

Manufacturing • Energy

Howden, A Chart Industries Company is a leading global provider of mission critical air and gas handling products. We support customers across a broad and diverse range of industries, enabling their vital processes to achieve environmental and operational compliance and efficiencies including decarbonisation of operations. With over 160 years of heritage, Howden manufactures highly engineered fans, compressors, rotary heat exchangers, steam turbines, and other air and gas handling products, services, and solutions.

📋 Description

• Provide infrastructure support for the US region • Support local cloud, data centre, and network infrastructure • Maintain the availability and support of hybrid on-premises and cloud infrastructure • Provide escalation support to the Group IT Service Desk • Ensure production service changes follow change control • Produce and update systems documentation • Conduct root cause analysis after unplanned disruptions • Perform problem management for recurring incidents affecting business services • Use incident management systems to identify trends and systematically gather information for troubleshooting and resolution • Support business units with their use of IT systems • Respond to business unit requirements • Take ownership of issues and provide users with updates • Maintain current records in Group and Company systems • Interpret instructions and implement actions according to policies and procedures • Ensure compliance with Group and Company policies, legal and regulatory requirements, and anti-bribery procedures • Continuously develop skills and knowledge • Develop others where responsible for their performance

🎯 Requirements

• Extensive experience working as a cloud/infrastructure engineer or in similar IT roles • Extensive experience with Microsoft Azure and M365 • Extensive experience with multi-site and multi-forest Active Directory environments, Group Policy, and DNS • Extensive experience with patch management, mobile device management, and monitoring systems • Extensive experience with Windows desktop troubleshooting • Extensive experience with cloud, server, desktop, network, and telephony providers • Extensive experience working with datacenters • Good knowledge of Layer 2/3 networking, dynamic routing, MPLS, and firewall management • Cisco, Palo Alto firewalls, and CATO SD-WAN experience preferred • Good knowledge of IT security practices, event logging, and alerting tools • Good knowledge of Microsoft server technologies, including Windows Server 2022, 2019, 2016, and 2012 • Good knowledge of Active Directory, DHCP, DNS, and Group Policy • Good knowledge of SCCM and patching • Good knowledge of Nutanix, VMware, or Hyper-V • Good knowledge of Azure • Experience with Office 365/CoreView • Experience scripting, such as PowerShell • Experience with antivirus technologies such as Tanium/CrowdStrike • Knowledge of identity management solutions such as Entra ID • Knowledge of proxy services such as Netskope • Knowledge of Keyfactor PKI and certificate lifecycle management • Experience administering and supporting Imperva security solutions, including WAF • Demonstrated examples of similar successful positions • Previous experience in the insurance or financial services sector • High level of customer service and empathy • Excellent verbal and written communication • Spanish is highly desirable • Ability to collaborate with teams, management, and business leaders

🏖️ Benefits

• Flexible hours may be accommodated as a reasonable adjustment • Hybrid working may be accommodated as a reasonable adjustment • Reasonable accommodations, including software, IT, and office setup changes • Career progression opportunities • Work/life balance support • Volunteering opportunities • Sustainability initiatives • Diversity and inclusive culture

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