Education Program Manager

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Logo of Hudson Global Scholars

Hudson Global Scholars

51 - 200 employees

📚 Education

🤝 B2B

👥 B2C

Education • B2B • B2C

Hudson Global Scholars is an internationally focused online education provider that partners with K–12 schools and directly serves students and families to deliver American curriculum, accredited American High School Diplomas, AP courses, English language learning, and university dual-credit options. The organization supplies curriculum, technology, and U. S. -based certified teachers to help partner schools implement competitive international programs and prepare students for English-speaking universities and global careers. Hudson reports 700+ school partners, 25,000+ students served across 25+ countries and provides personalized university advising, a global student community, and guaranteed university acceptances through its advising services.

📋 Description

• Serve as the primary point of contact for Site Coordinators at assigned partner schools and resellers throughout the partnership • Plan, launch, and support programs for assigned accounts according to standard operating procedures and the seasonal calendar • Explain and support company policies, set expectations, and resolve issues while protecting partner relationships and the company brand • Capture partner feedback, identify risks, and route issues and opportunities to leadership and internal teams • Support direct school partners and reseller partners • Coordinate onboarding of technology at partner sites • Use CRM and Student Registration Management systems to track interactions, maintain records, and manage account activity • Monitor account performance, analyze data, report trends, and take corrective action • Contribute to partner annual plans and long-term goals with leadership and Business Development • Support account growth by identifying ways to better meet partner needs • Manage program launches and peak enrollment periods

🎯 Requirements

• Bachelor’s degree in a related field • Experience in program management, account management, or partner relations, preferably in education • Familiarity with online programs, program launches, and technology at school sites • Experience with CRM systems, HubSpot preferred • Advanced proficiency in Microsoft Office and experience with project management tools • Excellent communication and relationship building skills • Strong organization, time management, and attention to detail • Ability to manage multiple accounts and priorities, especially during peak seasons • Comfort following standard procedures consistently while adapting to new tools and processes • Fluency in a second language is a plus

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