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Behavioral Health Care Manager

🕒 July 16

🇺🇸 United States – Remote

💵 $59.3k - $80.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 55%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess and evaluate members' needs and requirements in a telephonic behavioral health environment • Guide members and families toward appropriate care and wellbeing resources • Facilitate interaction with resources appropriate for members' care • Employ strategies, approaches, and techniques to manage physical, environmental, and psychosocial health issues • Identify and resolve barriers hindering effective care • Continuously monitor patient care through assessments and evaluations • Ensure patients progress toward desired outcomes • Create member care plans when needed • Make independent decisions regarding work methods and courses of action • Work an eight-hour shift between 8:00 AM and 6:00 PM in the local time zone • Occasionally work overtime as requested by business needs • Travel occasionally to Humana offices for training or meetings may be required

🎯 Requirements

• Current valid social service license, e.g. LMSW, LCSW, LPC, LMHC • Master's degree in a behavioral-health field, such as social work, counseling, or related health discipline from an accredited university • 2+ years of experience working as a behavioral health professional • Experience with behavioral change, health promotion, and coaching • Proficiency with Microsoft Office Programs, e.g. Word, Excel & PowerPoint, shared systems, troubleshoot and resolve general technical issues • Experience supporting patients telephonically preferred • Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment preferred • Experience working with both children and adults preferred • Bilingual English/Spanish preferred; language proficiency assessment tests reading, writing, and speaking fluency • Download speed of at least 25 Mbps and upload speed of at least 10 Mbps • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Internet expense payment for associates who live and work from home in California, Illinois, Montana, or South Dakota • Telephone equipment provided for business requirements • Remote work arrangement

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