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Behavioral Health Care Manager

đź•’ July 16

🇺🇸 United States – Remote

đź’µ $59.3k - $80.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź‘” Manager

🦅 H1B Visa Sponsor

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đź‘» Ghost score 35%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

đź“‹ Description

• Assess and evaluate members' needs and requirements in a telephonic environment • Guide members and families toward appropriate care and wellbeing resources • Facilitate interaction with resources supporting member care • Employ strategies, approaches, and techniques to manage physical, environmental, and psychosocial health issues • Identify and resolve barriers hindering effective care • Continuously monitor patient care through assessments and evaluations • Ensure patients progress toward desired outcomes • Create member care plans when appropriate • Make independent decisions regarding work methods and courses of action • Work with minimal direction while following established guidelines and procedures • Provide telephonic behavioral health care management • Occasionally work overtime as requested by business needs

🎯 Requirements

• Current valid social service license, e.g. LMSW, LCSW, LPC, LMHC • Master's degree in a behavioral-health field, such as social work, counseling, or related health discipline from an accredited university • 2+ years of experience working as a behavioral health professional • Experience with behavioral change, health promotion, and coaching • Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint • Experience with shared systems • Ability to troubleshoot and resolve general technical issues • Ability to work an eight-hour shift between 8:00 AM and 6:00 PM in the local time zone • Bilingual English/Spanish proficiency is preferred; fluency in reading, writing, and speaking may be assessed

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Internet expense payment for associates living and working from home in California, Illinois, Montana, or South Dakota • Telephone equipment provided • Remote work arrangement • Dedicated home workspace requirements to protect member PHI/HIPAA information

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