Bilingual Telephonic Care Coach

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🦅 H1B Visa Sponsor

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Evaluate members' needs and requirements to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Coordinate services and resources using varied support strategies • Identify and resolve barriers to effective care • Monitor patient care through assessments, data, member conversations, and active care planning • Ensure patients progress toward desired outcomes • Facilitate interaction with community health, social service, and other care resources • Travel occasionally to Humana offices for training or meetings

🎯 Requirements

• Bilingual • Bachelor's degree in a health and human services field • 2 or more years of related experience • Ability to use varied electronic information applications and software programs • Passion for continuously improving consumer experiences • Prior experience with Medicare and Medicaid recipients preferred • Experience with electronic case note documentation and multiple computer applications/systems preferred • Experience with health promotion, coaching, and wellness preferred • Knowledge of community health and social service agencies and community resources preferred • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Wireless, wired cable, or DSL internet connection suggested • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home-based work arrangement • Dedicated workspace arrangement

Apply Now

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