Care Coach

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Evaluate members' needs to achieve or maintain wellness • Guide members and families toward appropriate care, social, housing, educational, and community resources • Conduct initial and ongoing long-term services and support assessments using person-centered approaches • Contact members telephonically and/or in person to establish goals and priorities • Evaluate resources, develop plans of care, and identify LTSS providers and community partnerships • Develop and continuously modify service plans with applicable care-team members • Support members and caregivers in navigating LTSS and environmental and social needs • Build trust and promote independence through collaborative relationships • Identify transition opportunities and coordinate with transition coordinators • Coordinate referrals for non-capitated services and capture all services and natural supports • Coordinate and consult with Humana-contracted providers regarding LTSS delivery • Participate in interdisciplinary care team meetings • Connect and refer members to community resources and third-party payers • Assist members in maintaining Medicaid eligibility • Collaborate with Medical Director, Geriatrician, and Care Coordinator to support cohesive service delivery and positive outcomes • Meet members at their locations and conduct member-facing visits across Indiana

🎯 Requirements

• One of the following qualifications: continuously employed as a care manager by an AAA since June 30, 2018; registered nurse, licensed practical nurse, or associate's degree in nursing with at least one year of experience serving the program population; bachelor's degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services with at least two years of experience; bachelor's degree in any field with at least two years of full-time, direct service experience with older adults or persons with disabilities; master's degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services with at least two years of experience; or associate's degree in any field with at least four years of full-time, direct service experience with older adults or persons with disabilities • Prior experience in health care and/or case management • Intermediate to advanced computer skills • Experience with Microsoft Word, Excel, and Outlook • Exceptional communication and interpersonal skills • Critical thinking, organization, written and verbal communication, and problem-solving skills • Ability to manage multiple or competing priorities in a fast-paced environment • Ability to use electronic information applications/software, including electronic medical records • Must reside in Indiana • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Bilingual English/Spanish, English/Burmese, nursing home diversion or long-term care case management, Medicare and Medicaid recipient experience, electronic case note documentation, geriatric population experience, health promotion/coaching/wellness, and community resource knowledge listed as preferred qualifications

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Dedicated home workspace requirements to protect member PHI/HIPAA information • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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