Care Management Support Assistant

🔥 13 hours ago

⚜️ Louisiana – Remote

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💵 $39k - $49.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Contribute to administration of care management • Provide non-clinical support for assessing and evaluating members' needs and requirements • Guide members and families toward appropriate care and well-being resources • Facilitate interaction with resources supporting member care and well-being • Perform varied, moderately complex administrative, operational, and customer support assignments • Perform computations • Interpret area or department policies and methods for completing assignments • Identify work expectations and quality standards within defined parameters • Prioritize and schedule work with minimal direction • Follow standard policies and practices with some independent discretion

🎯 Requirements

• Must reside in Louisiana • At least 3 years of technical experience with Microsoft Word, Excel, and Outlook • Administration support experience in a healthcare industry • Familiarity with care and well-being resources • Ability to multi-task, prioritize, and manage time effectively • Detail oriented • Passion for contributing to an organization focused on continuously improving consumer experiences • Associate's Degree preferred • Microsoft Access proficiency preferred • Minimum internet speed of 25 Mbps download and 10 Mbps upload for home or hybrid home/office employees • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Self-provided internet service for home work, with required minimum speeds of 25 Mbps download and 10 Mbps upload • Remote work from a dedicated space • Occasional travel to Humana offices for training or meetings

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