Care Manager, Telephonic Nurse

🔥 0 minutes ago

🌴 South Carolina – Remote

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💵 $71.1k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Conduct telephonic assessments to identify members’ clinical, behavioral, social, and environmental needs • Identify and resolve barriers to effective care or treatment adherence • Develop, implement, and update individualized care plans • Monitor member progress toward desired outcomes through ongoing assessment and evaluation • Provide education and support for chronic condition management and self-care • Coordinate care and facilitate access to providers, services, and community resources • Collaborate with members, families, providers, and interdisciplinary teams • Maintain timely and accurate documentation according to guidelines and quality and compliance requirements • Apply department, segment, and organizational policies and procedures • Manage assigned caseloads using independent judgment and available resources • Report to the Associate Director, Health Services Nursing • Travel up to 20% may be required for member outreach and meetings • Primarily work standard business hours, with schedule flexibility based on business needs

🎯 Requirements

• Active, unrestricted Registered Nurse (RN) license in South Carolina with multistate compact privileges and no disciplinary action • Must reside in South Carolina • 3+ years of recent acute care clinical nursing experience • Experience providing education and support for chronic condition management • Experience with community resource coordination • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook • Strong documentation, multitasking, and computer navigation skills with basic troubleshooting • Minimum 25 Mbps download and 10 Mbps upload internet speed • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Home-based work arrangement • Dedicated workspace support for protecting member PHI/HIPAA information • Occasional travel to Humana offices for training or meetings

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