Clinical Programs Pharmacy Technician

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $40k - $52.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💊 Pharmacist

🦅 H1B Visa Sponsor

info

🗣️🇪🇸 Spanish Required

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Make outbound and take inbound calls with Humana members • Collect medication history information • Prepare members for comprehensive medication reviews • Guide prescription drug optimization for patients taking multiple medications • Create health awareness through Rx Education and targeted quarterly campaigns • Assist Pharmacists by placing and retrieving calls to confirm medication adherence and provide counseling • Perform varied, moderately complex administrative, operational, and customer support assignments • Perform computations and semi-routine assignments • Report to a Clinical Programs supervisor

🎯 Requirements

• Resident State Pharmacy Technician License OR National Pharmacy Technician Certification • Applied knowledge of insurance processing, customer service, or call center processes • Must have a designated work area with a door that locks • Must work any hours Monday–Friday between 8:00am–7:00pm EST • Must work holidays, weekends, and overtime when applicable • Must be on time with camera ON during 2+ weeks of training and required leadership meetings • Must remain in the position and campaign for a minimum of twelve months • Must avoid unapproved absences, tardiness, and early departures during the 180-day appraisal period • Associate's degree or equivalent work experience • Mail order or retail pharmacy experience • Fluent English and Spanish • Previous call center or pharmacy-setting experience • Capability in problem resolution and supporting team-based resolutions • Home internet with at least 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information

🏖️ Benefits

• $1,500 hiring sign-on bonus, paid 50% at hire and 50% at 180 days, subject to remaining employed • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Career growth and training opportunities • Remote work arrangement • Dedicated work-from-home space • Occasional travel to Humana offices for training or meetings

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