EHR Lead Vendor Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115.2k - $158.4k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Serve as relationship lead for assigned EHR vendors and strategic partners • Manage vendor roadmap alignment with enterprise priorities • Coordinate vendor-supported initiatives and cross-functional execution efforts • Monitor vendor performance, commitments, KPIs, and service levels • Shepherd vendor reporting, dashboards, and performance reviews • Identify opportunities to expand vendor capabilities and strategic partnerships • Facilitate governance reviews, escalations, and risk management activities • Provide recommendations regarding vendor investments, priorities, and future opportunities • Partner with Product, Implementation, Technology, and Operations teams to execute strategic initiatives • Support executive relationships and long-term EHR channel growth strategies • Manage day-to-day relationships and strategic engagement with assigned EHR vendors • Proactively identify risks, escalate issues, evaluate new partner opportunities, and advise leadership on vendor performance, investments, and roadmap planning

🎯 Requirements

• 5+ years of experience in vendor management, partner management, product management and/or healthcare technology • Experience managing cross-functional initiatives and strategic partnerships • Experience leading vendor governance and quarterly business reviews • Experience developing executive reporting, performance metrics, and operational governance processes • Experience coordinating complex programs involving multiple stakeholders • Bachelor's degree preferred • Experience working with EHR platforms including Epic, athenahealth, Oracle Health, eClinicalWorks, Veradigm, or similar vendors • Experience with healthcare interoperability, provider technology, or payer-provider integration initiatives • Knowledge of healthcare operations, value-based care, and provider workflows • Experience developing strategic roadmaps and business cases • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Work-from-home arrangement • Occasional travel to Humana offices for training or meetings