Group Retention Executive

Job not on LinkedIn

🔥 0 minutes ago

🌪️ Kansas, Ohio, +1 more states – Remote

🌪️ Kansas – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $48.8k - $115.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Executive

🚫👨‍🎓 No degree required

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Grow membership within existing 2–99 Specialty accounts • Manage business relationships with client accounts • Oversee customer account management for existing 2–99 ancillary accounts • Negotiate contracts and agreements • Build relationships with brokers and agents • Achieve retention sales and add-on sales goals for a defined book of business • Develop and oversee customer retention campaigns • Focus on Dental, Vision, and Life product lines • Liaise between assigned clients and Humana internal areas on escalated issues • Represent Humana at community events, associations, and industry organizations when needed • Interpret work assignments and independently determine appropriate courses of action • Make decisions regarding work methods and follow established guidelines and procedures

🎯 Requirements

• 2+ years' experience selling or retaining within the employer group insurance environment • Understanding of employer procurement process • Client management experience • Business and financial acumen • Ability to develop positive, collaborative client relationships • Active life and health license or ability to obtain within 30 days of hire • Strong written, verbal, and presentation communication skills • Ability to work 40 hours per week, Monday to Friday, 8AM–5PM • Minimum 25 Mbps download speed and 10 Mbps upload speed for self-provided home internet • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Internet expense payment for associates working from home in California, Illinois, Montana, or South Dakota • Telephone equipment appropriate to business requirements • Opportunities supporting personal wellness and smart healthcare decisions