Client Partner – Client Success, Business Development

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $154k - $211k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

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Hummingbird Healthcare

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hummingbird Healthcare is a company focused on transforming patient access and experience in healthcare systems. By leveraging technology and optimizing processes, Hummingbird helps healthcare providers enhance patient care through standardized, centralized, and anticipatory service models. They offer services including Patient Access as a Service and Epic as a Service, aiming to remove friction in healthcare access and provide personalized experiences for patients and providers. Founded with the belief that healthcare systems should be unburdened, Hummingbird strives to align and manage technology, people, and processes to enable exceptional patient care. With a senior leadership team knowledgeable in operations, patient access, and technology, Hummingbird Healthcare is dedicated to making a significant impact in the healthcare industry.

📋 Description

• Own relationships with assigned health system clients or pursue new health system relationships • Own the full relationship or pursuit lifecycle for assigned health system accounts • Build and maintain a disciplined, accurate pipeline of opportunities • Lead discovery conversations and deliver the end-to-end Hummingbird pitch to senior audiences • Advance advisory-only engagements into long-term managed services relationships • Negotiate terms within established guardrails • Serve as the primary point of contact for assigned accounts • Build trusted executive relationships with clients • Generate qualified leads through targeted outreach, conferences, referrals, and partnership channels • Lead executive-level value conversations • Partner with Strategy and Service Delivery on expansion decisions and transitions at close • Bring market and account intelligence back to the team • Client Success Executive: deepen partnerships, lead renewal and expansion conversations, and convert advisory engagements into managed services • Business Development Executive: prospect through outreach and conferences and move new contacts from first conversation to signed deal • Travel regularly for onsite client visits or conferences and prospect meetings, depending on path

🎯 Requirements

• 8–10+ years of experience in business development, account management, or client success in a healthcare IT or patient access environment • Consistent executive-level relationship building experience • Hands-on experience working in or closely alongside Epic • Experience navigating multiple stakeholders in a single sale, including CFOs, CIOs, and Chiefs of Ambulatory Operations • Strong systems thinking and sound judgment in high-risk, high-uncertainty client environments • Proficiency with CRM platforms and pipeline management tools • Comfort working remotely • Client Success Executive: experience managing complex health system relationships, converting advisory-only engagements into managed services relationships, and leading renewal or expansion conversations • Business Development Executive: experience building pipeline at net-new accounts and closing complex deals with health system executives • Experience serving as project director on a healthcare IT or patient access implementation or consulting engagement is nice to have • Experience leading multi-team initiatives end-to-end is nice to have • Experience in a start-up or rapidly growing environment is nice to have • Candidates must be legally authorized to work in the United States without sponsorship

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • Annual bonus target • Remote work • Consistent Internet service for remote work