Senior Manager, Produce Quality

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Hungryroot

Hungryroot

51 - 200 employees

Founded 2017

🏥 Healthcare

📦 Logistics

🍽️ Food & Beverage

Healthcare • Logistics • Food & Beverage

Hungryroot is a personalized, healthy food delivery service that focuses on making healthy eating accessible and convenient. The company offers tailored meal plans and easy-to-prepare recipes that cater to a variety of dietary preferences and goals, including gluten-free, vegetarian, high-protein, dairy-free, and more. Customers can save time on meal planning, shopping, and cooking, while reducing food waste and saving money. Hungryroot emphasizes fresh, whole foods and provides a wide range of meal options to support different nutritional needs. It aims to help customers achieve their health goals, such as reducing inflammation or increasing energy, with a flexible and budget-friendly subscription model.

📋 Description

• Serve as the technical authority on produce quality, specification governance, and supplier execution. • Build and maintain relationships with growers and shippers to ensure quality standards, shelf-life requirements, and corrective actions are met. • Act as the primary escalation point for quality disputes and drive continuous supplier performance improvement. • Develop, maintain, and improve specifications across bulk and co-manufactured produce. • Create temporary specifications during changing market conditions and govern specification interpretation and compliance. • Provide technical guidance on assortment decisions, supplier capabilities, inbound delivery cadence, truck temperatures, fulfillment center turn days, and seasonal transitions. • Develop produce quality guardrails and operational constraints while identifying and mitigating quality and supply risks. • Lead produce inspection, grading, and defect identification in accordance with USDA standards and PACA regulations. • Serve as the primary USDA liaison and ensure inspection readiness and regulatory compliance. • Train and coach inbound quality teams across fulfillment centers on standardized inspection, grading, defect identification, and communication practices. • Analyze quality trends, identify systemic improvements, reduce defect rates, and report performance, risks, and recommendations to stakeholders and senior leadership. • Oversee in-house retain testing and other quality initiatives.

🎯 Requirements

• 5–10 years of produce inspection or produce quality experience, with deep expertise in USDA grading standards, PACA regulations, and fresh commodity quality assessment. • Hands-on experience inspecting, grading, and evaluating quality across a broad range of fresh produce commodities. • Strong knowledge of growing regions, seasonal transitions, weather impacts, storage crops, and produce supply chain dynamics. • Experience building and managing supplier relationships with growers, shippers, or produce vendors. • Experience utilizing Claude or other AI tools for job related activities such as metric evaluation. • Demonstrated experience developing, maintaining, and governing produce specifications in a retail, foodservice, or direct-to-consumer environment. • Experience supporting quality operations across multiple distribution centers, fulfillment centers, or field locations. • Demonstrated success leading supplier corrective action programs, quality investigations, and supplier performance management. • Experience training, developing, and standardizing quality practices across distributed operational teams. • Excellent communication skills, with the ability to clearly communicate produce quality, operational risks, and recommendations to both field teams and executive leadership. • Ability to work independently in a remote environment and travel approximately 30–40% for supplier visits, fulfillment center training, and field assessments. • Must not require employer-sponsored work visa.

🏖️ Benefits

• Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! • Equity • Unlimited vacation policy • Universal paid parental leave • Monthly Hungryroot credit for delicious, healthy groceries • Comprehensive health, vision, dental, and life insurance • 401k with Company Match • A work from home stipend to support your initial home-office setup • Annual company retreat • Regular virtual team events

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