Production Scheduler

🔥 18 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $48k - $50k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hunter Douglas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🛒 Retail

Manufacturing • Retail

Hunter Douglas, Inc. is a manufacturer and retailer of window treatments — including shades, blinds, shutters, and drapery — that offers motorization/automation (PowerView®), energy-efficient and light-control solutions, custom and dealer-distributed products, and design resources and installation programs for home and architectural customers. The company emphasizes innovation (e. g. , Aura® illuminated shades), product longevity, child safety, and energy efficiency, and operates consumer-facing services such as dealer locator, expert consultations, custom quotes, apps for automation, and partner programs for installers and dealers.

📋 Description

• Obtain a thorough understanding of the service process and scheduling techniques • Set service appointments using calendars, training, and provided platforms • Communicate with customers via phone, text, and email • Manage the Service phone line and email inbox • Set appointments and manage schedules for service technicians • Audit technician calendars for efficiency and accuracy • Gather accurate information to understand customer needs • Maintain accurate data entry • Monitor Return to Customer reports for Service and Installation • Assist Install Coordinators with installation returns • Collaborate with the Coordination team to prioritize scheduling • Learn products sufficiently to assist with troubleshooting • Work closely with the Service Lead to provide customer and technician feedback and improve processes and systems • Perform all other duties as assigned

🎯 Requirements

• Exceptionally organized with strong multitasking skills • Works well in a high paced environment with an unmatched sense of urgency • Adaptable in a changing environment • Familiarity with CRM systems • 1-3 years of coordination experience • Proficient in CRM systems and Microsoft Office • Professional and kind communication with customers and co-workers • Team player • Willingness to learn and adapt to new processes • Equal Opportunity Employer; EOE/M/F/Vet/Disabled are encouraged to apply

🏖️ Benefits

• Monthly bonus opportunities when revenue goals are achieved (eligible after 90 days) • Generous benefits package including medical, dental, vision, life, disability • A company culture that prioritizes internal development and professional growth • Time off with pay • 401(k) plan with a degree of employer matching • Paid parental leave • Wellness programs and product discounts