Manager, Channel Account Management – Service Providers

🔥 13 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Huntress's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Huntress

Huntress

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Lead, coach, and develop a team of quota-carrying Account Managers • Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates • Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management • Hire, onboard, and ramp new Account Managers while continuously developing top performers • Reinforce Huntress’ culture of accountability, execution, and customer impact • Partner closely with MSPs as a trusted advisor to expand product adoption, improve customer outcomes, and grow their businesses • Build and maintain executive and operational relationships within partner organizations • Execute scalable customer and partner engagement motions ensuring consistent communication, education, and value realization • Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes

🎯 Requirements

• 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles • Direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models • Demonstrated success leading teams responsible for post-sale revenue growth • Experience operating in a partner-led or MSP-centric go-to-market model (strong plus) • Working knowledge of the cybersecurity industry (strong plus) • Experience using Salesforce as a system of record • Experience using Gong or similar conversation intelligence tools to drive execution discipline, deal inspection, and forecasting rigor • Strong bias toward action, operational discipline, and measurable outcomes • Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth • Equity

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