Director of Commercial Performance Optimization

🔥 7 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $142.5k - $190k / year

⏰ Full Time

🔴 Lead

📈 Performance Marketing

Where this job comes from

Posted on Hyatt's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Hyatt

Hyatt

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Diagnose commercial performance challenges across underperforming and at-risk hotels in the Americas • Implement targeted strategies to accelerate revenue growth and restore commercial health • Identify business development opportunities and reset sales deployment • Enhance property-level sales execution and drive sustainable topline improvements • Develop integrated, data-driven sales recovery plans with hotel teams, Sales, Marketing, and Revenue leaders • Develop customized commercial recovery strategies based on market conditions, customer segments, comp set analysis, and demand potential • Recalibrate property sales efforts toward high-value segments and accounts • Evaluate sales deployment, account management, and market coverage to optimize team productivity • Partner cross-functionally with Revenue, Marketing, and Hyatt Sales Force on pricing, positioning, and promotional plans • Advise hotel leadership and ownership using data-driven insights and action plans • Champion commercial leaders and foster a high-performance culture • Conduct topline revenue diagnostics and monitor KPIs • Support reforecasting and pipeline planning • Establish measurable goals, track ROI, and adjust sales tactics • Articulate the Hyatt value proposition to owners/operators and accelerate performance of underperforming assets • Report to the Regional Vice President, Commercial Performance

🎯 Requirements

• 10+ years of experience in the same field, industry, or another equivalent business/function role • Bachelor’s degree in Business, Hospitality, Finance, or a related field required • Experience with negotiated transient and group segments • Experience prospecting and converting new business • Understanding of hotel operations and turnaround strategy • Strong understanding of sales systems, sales tools, and lead generation platforms • Ability to use market intelligence, strategic targeting, and professional selling practices • Ability to analyze comp sets, demand potential, topline revenue, KPIs, pipeline, and ROI • Ability to partner with Revenue, Marketing, Hyatt Sales Force, hotel teams, and other stakeholders

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical • Dental • Vision • 401K with company match • Annual bonus eligibility

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