Revenue Operations System Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63k - $69k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Assist with user setup, access requests, and permission changes • Maintain basic system configurations and settings • Execute routine platform administration tasks following established procedures • Escalate complex technical issues to senior team members as needed • Respond to routine user questions and service requests • Troubleshoot basic application issues using documented procedures • Support onboarding activities for new users • Maintain user documentation and knowledge articles • Monitor data quality reports and identify discrepancies • Perform routine data cleanup activities • Support data imports, exports, and validation efforts • Support system testing activities and document results • Assist with testing new enhancements and releases • Participate in platform upgrade testing • Support vendor ticket tracking and issue documentation • Create and maintain standard reports and dashboards • Assist in gathering reporting requirements • Monitor system adoption and usage metrics • Document business processes and system requirements • Support process improvement initiatives through data collection and documentation

🎯 Requirements

• 0–2 years of experience supporting CRM or business systems • Basic understanding of Salesforce or comparable CRM platforms preferred • Bachelor's degree or equivalent experience preferred • Strong attention to detail and organizational skills • Ability to execute routine platform administration tasks accurately, follow established procedures, and manage multiple priorities effectively • Ability to learn technical systems and business processes • Demonstrated curiosity and aptitude for developing technical expertise in revenue technology platforms and Revenue Operations processes • Effective written and verbal communication skills • Ability to respond to routine user questions, maintain clear documentation, and escalate issues appropriately • Strong foundational understanding of data quality practices • Ability to monitor data quality reports, identify discrepancies, and perform routine data cleanup activities in accordance with governance standards • Basic familiarity with Salesforce or comparable CRM platforms • Experience supporting system testing activities • Experience creating and maintaining standard reports and dashboards • Familiarity with data governance standards and procedures • Experience maintaining user documentation, knowledge articles, or process guides

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and community giving campaigns and programs