Clinical Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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This company has sponsored H1B visas in the past.

👻 Ghost score 3%

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Hyperfine

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2013

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hyperfine is a pioneering architectural firm named Études, which is committed to innovation and sustainability, merging creativity with functionality to redefine architectural excellence. The company offers a comprehensive suite of professional services catering to diverse clients, such as homeowners and commercial developers, focusing on renovation, restoration, consulting, and project management. Through the Études Architect App, it provides collaborative opportunities for architects, showcasing projects and offering exclusive design insights. The firm emphasizes the fusion of imagination and expertise, as reflected in their architectural solutions and thought-provoking articles available through their newsletter.

📋 Description

• Train hospital staff, including physicians, nurses, radiographers, MRI technologists, and other personnel, on the safe and effective use of Hyperfine’s Swoop Portable MRI System • Amend clinical workflows and optimize product value and utilization • Provide customized training and support for new operators and maintain post-installation customer relationships • Develop hospital account relationships and consult on best practices and use cases • Provide R&D with clinical input and feedback for new projects • Support sales by identifying customer needs, relaying opportunities, providing technical support during sales cycles, accompanying site visits, and supporting product demonstrations • Support new product evaluations, clinical studies, adoption, utilization, retention, and expansion activities • Optimize customer procedures and workflows • Collaborate with sales, product, marketing, clinical sciences, and clinical applications stakeholders • Identify attrition risks and product gaps and escalate recommended follow-up actions • Represent Hyperfine and demonstrate products at trade shows and society meetings • Support MRI peer champion and Key Opinion Leader development • Support scanner software and firmware upgrades • Perform scanner implementations and on-site/virtual customer training • Participate in image reviews and case reviews with physicians and healthcare staff

🎯 Requirements

• Associate’s degree in Radiology Sciences or related field • Registered Technologist with the ARRT (American Registry of Radiologic Technologists) and current credentialing in MR (Magnetic Resonance) or equivalent • 3+ years’ experience in clinical MR imaging or similar experience, such as 3+ years X-ray + 2 years in MRI in a hospital setting • 2+ years’ experience operating in clinical applications or clinical training experience • In-depth knowledge of the critical care setting • Experience working with physicians, business administration, clinical, and other stakeholders • MRI safety and screening knowledge, including analyzing contraindications • MRI sequence and protocol understanding • Strong computer skills • Ability to travel up to 75% of the time, including occasional weekend travel • Reside in the assigned territory and work from a home-based office • Live near a major airport • Have an automobile for ground-based transportation • Applicants must be authorized to work for any employer in the United States; Hyperfine does not provide employment visa sponsorship

🏖️ Benefits

• Corporate bonus plan eligibility • Equity plan eligibility • Home-based office arrangement

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