Human Factor Engineer

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🔥 1 minute ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Ibility LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Ibility LLC is a service-disabled veteran-owned, women-owned, and economically disadvantaged women-owned small business headquartered in the Washington, D. C. metropolitan area. Founded in 2020 by two friends with extensive experience in innovation and digital transformation within the public sector, Ibility specializes in comprehensive healthcare modernization design and implementation. The company is organized into three divisions: Health, Digital Transformation, and Design, allowing a holistic view of the healthcare industry. Ibility uses human-centered design and innovative technological applications to improve healthcare processes and outcomes. The company also offers services such as innovation activation, strategic communication, and competitive prototyping, leveraging platforms like Salesforce for streamlined collaboration and execution. Their client base includes the public sector, private sector, academia, and non-profit organizations.

📋 Description

• Apply human-centered design principles to improve workforce readiness, user adoption, and workflow optimization across enterprise healthcare information systems and digital health technologies • Evaluate how users interact with technology and identify workflow and usability challenges • Recommend solutions that improve user enablement, training and onboarding, peer support, and system performance • Support centralized training and onboarding initiatives by evaluating learning needs and developing user-centered enablement resources • Collaborate with super users and peer support networks to gather end-user feedback, promote knowledge sharing, and identify adoption challenges • Conduct workflow observations, usability assessments, and user feedback sessions • Assist with long-term staffing analysis by evaluating user roles, workflow demands, and workforce trends • Analyze qualitative and quantitative user feedback, document findings, and recommend human-centered process improvements

🎯 Requirements

• Bachelor's degree in Human Factors Engineering, Psychology, Cognitive Science, Health Informatics, Healthcare Administration, Information Systems, or a related field • Minimum of 3 years of professional experience supporting human-centered design, usability, workflow analysis, user adoption, training, or healthcare technology implementation initiatives • Experience observing end users, gathering feedback, and identifying opportunities to improve system usability, workflow efficiency, or workforce readiness • Experience supporting software implementations, digital transformation initiatives, or healthcare information systems • Ability to facilitate meetings, interviews, focus groups, or user feedback sessions with multidisciplinary stakeholders • Strong written and verbal communication skills with the ability to document findings and present recommendations to technical and non-technical audiences • Experience developing user guidance, job aids, training materials, or knowledge resources that support technology adoption • Ability to analyze qualitative and quantitative data to identify user challenges and recommend process improvements • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams • Preferred: Master's degree; Oracle Health (Cerner), Epic, or other enterprise EHR platforms; VHA, VA, DoD, or other federal healthcare organizations; clinical workflows; organizational change management; human-centered design and usability evaluation; Section 508 accessibility; Super User, Peer Support, or End User Optimization programs

🏖️ Benefits

• Health, Dental, and Vision Plans • Short Term Disability • Long Term Disability • Life Insurance • Accidental Death and Dismemberment • Health Savings Account • Unlimited Paid Time Off • 11 Federal Holidays Off • 401k