Vice President – Software Sales, Customer Success

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🔥 45 minutes ago

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iBusiness Funding

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

iBusiness Funding is a financial services company focused on expanding access to capital for small businesses and enabling banks and lenders with Lending-as-a-Service (LaaS) tools and support. The company provides small business lending solutions and partners with financial institutions and other partners to help entrepreneurs secure funding, with an emphasis on growing clients and strengthening communities.

📋 Description

• Lead software sales strategy and execution across the Company’s platforms, AI capabilities, automation solutions, and related products. • Drive revenue growth through pipeline development, enterprise sales execution, account strategy, renewals, expansion, and customer growth. • Lead customer success strategy focused on adoption, retention, renewals, customer value, and long term account growth. • Build strong customer relationships and ensure customers realize measurable value from the Company’s software and services. • Strengthen the systems, processes, and operating rhythms needed to manage a high performing commercial organization. • Improve visibility, accountability, forecasting, pipeline quality, team execution, and overall commercial performance. • Lead, coach, and develop sales and customer success team members at different experience levels. • Establish clear expectations, success metrics, development plans, and performance standards for both new and experienced team members. • Support the launch and growth of the Company’s software platforms, AI capabilities, automation solutions, and new products. • Partner across teams to align product readiness, customer needs, market feedback, messaging, enablement, and revenue goals. • Represent the Company as a market facing voice for its AI capabilities, software platforms, automation solutions, and new products. • Participate in customer meetings, executive briefings, conferences, webinars, panels, partner discussions, and industry events. • Help strengthen sales messaging, customer communications, presentations, demo strategy, competitive positioning, and sales enablement. • Provide market informed input on pricing, packaging, positioning, customer needs, competitive trends, and revenue opportunities. • Partner with Sales, Customer Success, Product, Technology, Marketing, Operations, and Executive leadership to align priorities and drive execution.

🎯 Requirements

• 8 to 12 or more years of experience in enterprise software sales, customer success, commercial leadership, revenue leadership, business development, or related roles. • Experience leading sales and customer success teams in B2B SaaS, fintech, financial services technology, lending technology, AI, automation, or related enterprise software environments. • Proven ability to grow software revenue, improve sales performance, strengthen customer adoption, and build scalable commercial processes. • Experience selling to or supporting banks, credit unions, lenders, fintech companies, or other regulated financial institutions strongly preferred. • Strong understanding of enterprise sales cycles, including discovery, stakeholder management, business case development, negotiation, implementation alignment, and executive relationship management. • Technical fluency with SaaS platforms, lending technology, workflow automation, integrations, data, AI capabilities, and software platforms. • Ability to translate technology capabilities into clear business value for executive, technical, operational, and financial services stakeholders. • Strong executive presence, communication skills, presentation ability, writing ability, and cross functional influence. • Experience representing a company externally in customer meetings, executive briefings, conferences, panels, webinars, industry events, or partner discussions. • Highly operational, accountable, and comfortable turning strategy into practical execution. • Bachelor’s degree in business, finance, marketing, technology, or a related field required. • MBA or relevant advanced degree preferred.

🏖️ Benefits

• Competitive salary • Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities