Director, Disaster Human Services

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $108.5k - $184.4k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Serve as a subject matter expert in emergency repatriation, disaster human services, mass care and emergency assistance, and human services emergency response and recovery • Lead and support emergency repatriation readiness and operations, including operational planning, activation, survivor intake and assistance, resource coordination, transition, and demobilization • Provide technical and operational guidance to multidisciplinary teams supporting emergency repatriation and other disaster human services missions • Support federal clients in developing and implementing operational plans, standard operating procedures, job aids, training materials, exercises, and other readiness tools • Coordinate with federal, state, tribal, territorial, local, and nongovernmental partners during planning and emergency operations • Support services for individuals and families affected by disasters, displacement, repatriation, and other crises using human-centered and trauma-informed approaches • Ensure operational activities align with federal emergency management frameworks, program requirements, policies, and procedures • Support training, exercises, just-in-time mission briefings, after-action activities, and continuous improvement efforts • Identify operational risks, emerging needs, and improvement opportunities; communicate recommendations to project and client leadership • Develop briefings, reports, operational guidance, and other client deliverables • Build working relationships with clients, partners, and multidisciplinary project teams • Contribute to business development, thought leadership, and initiatives advancing ICF's disaster human services and emergency management capabilities

🎯 Requirements

• Bachelor's degree in emergency management, public administration, human services, social work, public health, or a related field • Minimum 10 years of professional experience supporting emergency management, emergency repatriation, disaster human services, mass care/emergency assistance, or related human services programs • Demonstrated experience supporting complex federal human services emergency operations, including operational planning, coordination, readiness, deployment, or mission execution • Demonstrated experience leading scalable disaster human services operations, including management of deployed personnel, operational readiness, and coordination across incident management functions • Demonstrated knowledge of the National Response Framework, National Incident Management System (NIMS), Incident Command System (ICS), and federal disaster response structures and operations • Experience coordinating with federal, state, tribal, territorial, local, or nongovernmental partners in emergency preparedness, response, or recovery environments • Experience developing or implementing emergency plans, procedures, training, exercises, or operational guidance • Strong understanding of emergency repatriation and the disaster human services operational environment • Proven ability to lead workstreams and multidisciplinary teams in complex, fast-paced environments • Ability to translate policy, program requirements, and operational objectives into practical approaches for mission execution • Strong understanding of human-centered and trauma-informed approaches • Excellent judgment, problem-solving, and decision-making skills • Strong written and verbal communication skills, including client-facing briefings, reports, and operational products • Ability to establish trusted relationships and collaborate effectively with clients, partners, and internal teams • Highly organized with the ability to manage multiple priorities and deliver high-quality work on time • Ability to work effectively in a matrixed consulting environment • Ability and willingness to support emergency operations outside normal business hours and travel or deploy, as required

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations throughout the application and employment process • Benefit offerings referenced under the Transparency in Coverage Act