Homeless Services, Coordinated Entry System Manager

Job not on LinkedIn

🔥 1 minute ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $89.6k - $152.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Provide leadership, oversight, and operational management for a Continuum of Care's Coordinated Entry System • Ensure CES compliance with HUD requirements, CoC policies, and community standards • Lead CES implementation, translating policy into practice and ensuring consistent execution across participating providers • Supervise direct reports and CES-participating agency personnel • Serve as the primary operational liaison between the CoC and participating housing providers • Implement CES assessment tools, prioritization policies, referral processes, workflows, eligibility requirements, and matching protocols • Build relationships with stakeholders, community partners, and service providers • Maintain knowledge of community-based housing resources and implement accurate, timely referrals • Lead continuous quality improvement initiatives focused on effectiveness, efficiency, and equity • Facilitate provider meetings, case conferencing sessions, operational workgroups, and implementation committees • Resolve partner concerns related to referrals, prioritization, eligibility, workflows, and housing placement • Develop communication strategies to strengthen provider participation and CES performance • Oversee CES data quality monitoring and HMIS data entry • Analyze operational performance data, report to the CoC, and develop improvement plans • Monitor system performance indicators and identify policy changes and process improvements

🎯 Requirements

• Bachelor's degree in Human Services, Public Policy and Administration, Business, Social Work, or related fields; equivalent experience may be considered • Master's degree preferred • Minimum 5 years of experience in homeless services, coordinated entry, supportive housing, housing navigation, or homelessness system operations • Proven ability to manage teams, support professional development and growth, and ensure adequate supervision • Understanding of the Continuum of Care program and HUD Coordinated Entry Requirements • Experience managing multi-agency initiatives and stakeholder partnerships • Experience with HMIS or similar data systems and data-driven program management • Strong project management, facilitation, problem-solving, and organizational skills • Understanding of McKinney-Vento Act, CoC and ESG programs, and other federal housing and services programs • Ability to prioritize and manage multiple activities in a fast-paced, changing environment while meeting stringent deadlines • Experience interpreting data and analytical reports, identifying policy implications, and delivering recommendations to executive leadership • Experience managing compliance monitoring and performance improvement initiatives • Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support throughout the application and employment process