Veterinary Software Trainer

🔥 0 minutes ago

🦞 Maine – Remote

🦞 Maine – Remote

💵 $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🔬 Science

🤝 B2B

💰 Seed on 1984-02

Healthcare • Science • B2B

IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.

📋 Description

• Collaborate with IDEXX teams to formulate strategies that sustain customer accounts through education and tailored customer-centric solutions • Implement and provide training to veterinary practice staff on using IDEXX Practice Management Systems • Support customers post-implementation to enhance and optimize their use of software solutions • Use various programs to organize and plan customer visits • Serve as an IDEXX ambassador and reliable customer advisor • Manage schedules according to customers’ characteristics and needs • Adjust schedules to meet customer demands, including late-night visits to emergency practices • Learn new skills, receive performance feedback, participate in purposeful practice sessions, and adapt to ambiguity • Guide and support customers through change management when integrating a new system into daily operations • Travel extensively by air and car to customer practices

🎯 Requirements

• Minimum of two years of experience within the veterinary industry • Training and/or leadership background strongly preferred • Valid driver's license required • Passport required for travel to Canada • Ability to communicate and collaborate effectively with customers, leaders, and colleagues • Ability to cultivate strong customer and peer partnerships • Proactive mindset for planning, prioritizing, and making timely quality decisions • Effective listening skills and ability to adapt approach to different situations • Proficiency in learning and using technology, including computers, tablets, printers, and smartphones • Familiarity with computer networking is an added advantage • Must live within one hour of an international airport • Ability to travel overnight, averaging 3–4 nights per week • Ability to travel up to 80% nationally by air and car • Weekend hours and weekday overtime may be required

🏖️ Benefits

• Opportunity for annual cash bonus • Health / Dental / Vision Benefits Day-One • 5% matching 401k • Financial support • Pet insurance • Mental health resources • Volunteer paid days off • Employee stock program • Foundation donation matching • Competitive compensation, incentives, and benefits • Positive and respectful work culture • Learning and discovery opportunities