Customs Import Manager

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Logo of iFIT

iFIT

1001 - 5000 employees

Founded 1977

🧘 Wellness

☁️ SaaS

🔧 Hardware

💰 $200M Private Equity Round - iFit on 2019-12

Wellness • SaaS • Hardware

iFIT is a connected fitness company that provides interactive workouts, personal training content, and a subscription-based fitness platform integrated with exercise equipment. iFIT publishes on-demand and live classes (Global Workouts, Progressive Series), offers mobile apps for iOS and Android, and supports equipment brands including NordicTrack and ProForm. The company operates a member center, customer support (live chat and texting), order tracking, and resources for memberships, troubleshooting, assembly and repair.

📋 Description

• Own and manage iFIT's global import compliance operations, with primary focus on U.S. customs clearance • Develop and execute audit and valuation processes, including physical assisted components, tooling, and freight assists • Manage and improve reconciliation programs for flagged entries, including post-entry audits • Oversee HTS classification reviews and maintain the classification database • Lead customs broker partner RFPs • Design processes and systems for compliance with U.S. and international customs laws and regulations • Supervise and coordinate trade compliance and brokerage team activities • Serve as primary contact for customs authorities and resolve complex issues • Collaborate with customs officials, shippers, and stakeholders on trade compliance issues • Monitor regulatory changes and improve processes • Manage global import/export activities across the USA and support other operating regions • Oversee trade documentation, risk mitigation, compliance manuals, SOPs, compliance committee initiatives, ACE Portal activities, country-of-origin reviews, and post-entry audits

🎯 Requirements

• 5+ years of experience in import, customs compliance, or trade management • Experience with ACE Portal, trade compliance systems, and SAP • Deep understanding of U.S. customs regulations, tariffs, and trade laws • Authorized to work in the United States without sponsorship • Licensed Customs Broker (LCB) license preferred • Certified Customs Specialist (CCS) or equivalent trade compliance certification considered

🏖️ Benefits

• Compensation may vary based on job level, geographic work location, position incentive plan, and exemption status • Remote work arrangement • At-will employment subject to applicable state laws

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