Account Manager, Manufacturing – ERP, EAM, Field Service Management

🕒 September 12

🍂 Massachusetts – Remote

infoinfo

💵 $135k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on IFS's careers page, not through a job board

First seen by Remote Rocketship September 12

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Logo of IFS

IFS

5001 - 10000 employees

Founded 1983

🏗️ Construction

🏭 Manufacturing

📦 Logistics

💰 Secondary Market on 2022-03

Construction • Manufacturing • Logistics

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

📋 Description

• Achieve and exceed quota targets through successful execution of sales strategy and account planning • Manage customer accounts and relationships • Sell software licenses, cloud subscription revenue, professional services, and renewals • Develop effective account plans to ensure revenue target delivery and sustainable growth • Develop and deliver comprehensive business plans addressing customer priorities and pain points • Utilize benchmarking and ROI data to support customer decision-making • Establish strong management and C-level relationships based on customer requirements and value • Build a foundation for future business opportunities and accurate account strategy development • Understand each customer’s technology footprint, strategic growth plans, technology strategy, and competitive landscape • Review public information about customers and competitors to remain updated on industry trends and issues • Maintain white-space analysis and execute upsell and cross-sell initiatives • Leverage Marketing, Partners, Pre-Sales, Support, Business Operations, and Professional Services to build pipeline • Present IFS industry, line-of-business, enterprise asset management, MRO, analytics, mobility, and technology solutions • Strive to make customers IFS references • Support IFS promotions and regional events • Maintain accurate customer and pipeline information in the CRM system

🎯 Requirements

• 5+ years of relevant sales and account management experience based on complex software sales • Strong understanding of field service, workforce scheduling, warranty, reverse logistics and mobile solutions, including mobile workforce management preferred • Ability to carry a quota • Proven record of consistent quota achievement • Strategic value selling capability • Ability to communicate with and effectively persuade C-level decision makers • Ability to quickly articulate IFS’ value proposition • Ability to work in a team environment with solution experts • Quick learner, good problem solver and decision maker • Excellent communication skills • Strong initiative, persistence, and enthusiasm • Adaptable and entrepreneurial spirit • Bachelor’s Degree • Willingness to travel 50–60%

🏖️ Benefits

• Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • 401K with Company contribution • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events • Flexible and hybrid work opportunities

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