Regional VP, Franchise Performance Support

Job not on LinkedIn

🔥 2 hours ago

🍑 Georgia – Remote

🍑 Georgia – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 10%

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IHG Hotels & Resorts

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2003

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

IHG Hotels & Resorts is one of the world's leading hotel companies, dedicated to providing True Hospitality for Good. With a diverse portfolio of well-known brands, IHG offers a wide range of accommodations tailored to meet the needs of various guests and owners. The company operates over 6,500 hotels globally, with a strong commitment to sustainable practices and responsible business operations.

📋 Description

• Lead and oversee Franchise Performance Support programs through 10–11 subordinate Managers, each with a portfolio of approximately 50 owners • Develop strategies to grow revenue, create sales cultures, enhance service, and improve quality via direct reports • Promote successful implementation of IHG hotel initiatives and revenue-increasing strategies • Maintain strong relationships with franchisees and serve as an escalation point for owners and hotel management • Coach direct reports in creating strategic plans for hotels • Hire and train new Franchise Performance Support Managers on consulting tools and when to deploy Franchise Revenue, Operations Support, and Sales Managers • Guide direct reports in problem identification and resolution across hotel operations and performance areas • Accompany direct reports on Key Account Visits and consult with owners, principal correspondents, management companies, and general managers • Communicate quarterly portfolio performance with owners against goals and adjust strategic plans as necessary • Work closely with the legal team to resolve company conflicts with key accounts and owners • Build business cases for license and extension requests • Develop trusted owner relationships to foster growth in hotels and system size • Monitor commercial and operational performance through internal reporting to assess and prioritize hotel and portfolio issues

🎯 Requirements

• Bachelor's degree in Hotel Management, Business, Education, or a relevant field, or an equivalent combination of education and work-related experience • CHA preferred • 12+ years of progressive work-related experience with demonstrated proficiency in customer service in the Service/Hospitality industry involving hotel operations and/or training, and/or experience in an asset management role • At least 2 years of multi-unit, multi-brand experience • Proficiency in preparation and delivery of industry programs • 5 years managing teams and complex projects • Demonstrated expertise in hotel operations, high-volume commercial areas, revenue management, sales and marketing, and channel strategies • Superior communication skills, including the ability to influence owners and operators to adopt strategies • Strong problem-solving skills and ability to develop strategies from data

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