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Estimating Coach

Job not on LinkedIn

🔥 33 minutes ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on IICRC's careers page, not through a job board

First seen by Remote Rocketship 33 minutes ago

Still open on IICRC's site. Checked 11 minutes ago.

Logo of IICRC

IICRC

5001 - 10000 employees

Founded 1972

🤝 Non-profit

📚 Education

📋 Compliance

Non-profit • Education • Compliance

IICRC is a non-profit organization that develops and maintains standards, offers certifications, and provides training and resources for professionals in the inspection, cleaning, and restoration industries. It accredits courses and schools, certifies technicians and firms, publishes standards and field guides, and operates a resource center and events to support professional development and industry compliance.

📋 Description

• Provide operational support to the Paul Davis franchise network and FAST Estimating Team • Support franchisees using the FAST Remote Estimating Service • Provide remote estimating services to the Paul Davis network • Train and coach franchisees on FAST processes, best practices, and service use • Create and update training materials, FAST Hub content, documentation, and network communications • Onboard and coach FAST Estimating Team members • Coordinate communications among the FAST Team, PDRI team members, and franchisees • Route urgent and important communications • Schedule 1:1 calls, FAST Consultations, and other meetings • Write estimates for all job types and estimating platforms during spike volumes • Ensure accurate, profitable scoping and documentation practices • Provide statistics and KPI updates on network demand, volume projections, and resource allocation • Act as a liaison to solve problems and address subject matter expertise or capacity gaps • Distribute FAST Estimate requests and rebalance workloads • Attend company and team meetings in person or virtually • Support other Claims Force team members during lower FAST Estimating demand • Travel to franchise locations, trainings, and team meetings as required, up to 25%

🎯 Requirements

• High school diploma or GED • Bachelor’s degree or equivalent experience in business administration or related field • 2 plus years of direct coaching, training, or onboarding experience • 3 plus years’ experience with estimation principles, concepts, and experience in the property restoration/insurance industry • Preferred: customer service experience • Preferred: 5 plus years’ experience in restoration involving water mitigation/mold remediation, abatement, contents, fire structure cleaning, and reconstruction • Ability to leverage technology for training and coaching • Strong organizational and time management skills • Excellent verbal and written communication skills • Ability to work collaboratively with franchisees and internal teams • Proficiency with project management software, CRM systems, Microsoft Office Suite, PowerPoint, Zoom, and Teams • Ability to learn and operate RMS, Xactimate, XactAnalysis, Claims Connect, Mobile Claims, MICA Exchange, PowerBI, SharePoint, OneDrive, Adobe, and other operating systems • Ability to work under pressure and independently • Exceptional attention to detail • Ability to operate office equipment • Ability to maintain confidentiality • Ability to follow Paul Davis Values, Vision, Mission, and 10 Serving Basics • Ability to safely operate a passenger vehicle • Stable internet connection when working remotely • Access to a home office • Ability to work 40 hours per week with rotating shifts Monday through Sunday

🏖️ Benefits

• Medical, Dental & Vision Benefits • 401(k) matching • Training & development • Opportunity for advancement • Employee discounts • Opportunity for overtime • Paid time off • Great company culture • Remote work arrangement • Provided VPN technology for secure remote connection

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