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Learning Coach, EHR Support

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on OCHIN, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations • Collaborate with executive-level member leadership to assess workflows, identify optimization opportunities, support strategic decision-making, and drive member engagement • Deliver interactive training to large and small audiences through personalization labs, what-to-do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives • Provide workflow coaching, optimization guidance, and best-practice recommendations to OCHIN members and internal staff • Guide members and internal stakeholders through operational transformations and change-management strategies • Design, develop, and enhance learning programs, training content, lesson plans, and training aids • Collect and analyze feedback and learning data to improve learning activities, workflow adoption, and training effectiveness • Collaborate with HCCN, Clinical Informatics, Research, and other OCHIN departments on special projects, grants, and workflow improvement efforts • Configure Epic system components and document system changes and enhancements • Mentor and coach peers and new team members • Support OCHIN member organizations on-site for new software installations when required • Perform other duties as assigned

🎯 Requirements

• Minimum 5 years of experience in a similar or relevant role required • 10 years of applicable experience desired • Epic Certification/Accreditation/Proficiency required within 6 months of hire • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • Legally authorized to work in the United States on a permanent basis at the time of application • Position is not eligible for employment visa sponsorship now or in the future • Willingness/ability to travel nationally based on business requirements • Pass/fail computer literacy assessment • Competency assessment during the selection process

🏖️ Benefits

• Generous compensation package • Comprehensive range of benefits (details provided on employer website) • Work-life balance support • Opportunities for professional advancement • Remote work from home • Professional development through continuous skill growth • Immunization support/encouragement, including COVID-19 and influenza vaccinations

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