Academic Coach

Job not on LinkedIn

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $22 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Strayer University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1892

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Strayer University is an accredited, online institution that provides flexible degree programs tailored to meet the needs of working adults. With over 130 years of experience in higher education, Strayer offers a range of bachelor's, master's, and associate degrees across various fields including business, information technology, and healthcare management, infused with industry-relevant skills to help students succeed in their careers.

📋 Description

• Serve as the primary contact for learners from matriculation through program completion • Manage a pipeline of learners through coaching, motivation, mentoring, barrier removal, issue resolution, completion strategies, and progress monitoring • Develop academic plans aligned with program requirements and learners’ educational and career goals • Use tools, systems, software applications, program analytics, and outreach protocols to optimize advising engagement • Build relationships that encourage learner success and engagement • Provide outreach at key milestones and in response to learner behaviors • Help learners navigate program and plan changes • Explore alignment between educational and financial plans and degree completion • Provide resources and refer learners to university support services • Identify at-risk learners and mitigate barriers to persistence, success, and completion • Coach learners through disruptive life events and challenges • Communicate through phone, voicemail, chat, email, casework, and social media • Document learner interactions accurately according to departmental best practices • Collaborate with faculty, chairs, academic leadership, and learner-facing teams on escalated situations and conflict resolution • Serve as a subject matter expert on university programs, processes, and policies • Monitor and communicate trends affecting learner persistence, success, and completion • Support program, process, and policy training for faculty and staff • Identify opportunities and gaps and help create solutions with stakeholders • Build professional relationships across the business • Participate in projects, initiatives, departmental training, cross-functional training, and higher-education research

🎯 Requirements

• Bachelor's degree from an accredited institution required • Two to four years of professional experience using advanced coaching, critical thinking, and problem-solving skills preferred • Experience working with adult learners and/or faculty preferred • Excellent written and verbal communication skills • Foundational understanding of the advising discipline from educational and career perspectives • Ability to evaluate and learn new computer software applications quickly • Proficiency in Microsoft Office Suite, including Word, Excel and Outlook • Must be flexible in work hours/schedule to accommodate learner needs • Must be able to travel 0–10% of the time • Must be able to lift 20 lbs • Ability to manage sensitive and confidential information • Regular, dependable attendance and punctuality are essential

🏖️ Benefits

• Medical, dental, vision, life and disability plans • Well-being incentives • Parental leave • Paid time off • Certain paid holidays • Tax-saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • Tuition assistance • Entertainment and retail discounts • Overtime pay for eligible non-exempt employees

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume