Patient Care Coordinator

Job not on LinkedIn

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Imagine Pediatrics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• Accept incoming and return patient phone calls involving clinical inquiries, perform protocol-based triage as appropriate, and route phone notes to providers through the EHRS • Place calls and create template-based letters regarding lab results for timely delivery to patients • Review daily schedules and complete pre-visit preparations, ensuring lab, imaging, consultation, care transition, and health-status information is available in medical records • Contact patients, consultants, imaging centers, and hospitals to obtain missing information • Call at-risk no-show patients and new patients for onboarding visits; remind them of responsibilities, assess barriers to care, and initiate social service referrals • Initiate disability forms, home health orders, durable medical equipment and supply requests, and disease status letters for provider review and signature • Assist the care team with reports to manage and assess patient population health needs • Identify vulnerable-population patients and provide appropriate social service or community-based referrals

🎯 Requirements

• High-school level education or equivalency • 2–4 years of healthcare experience in outpatient clinics • Experience in specialty/multispecialty clinics strongly preferred • Spanish fluency preferred • Ability to work remotely on EST hours • Availability for a 3x12-hour schedule, 7:00am–7:00pm EST, Monday–Wednesday or Wednesday–Friday • Experience providing clinical and clerical support in a virtual value-based care environment • Ability to perform protocol-based triage and route clinical phone notes through an EHRS

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer • Eligibility to participate in an employee equity purchase program (as applicable)