Patient Care Coordinator – SCAN Temp

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $20 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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SCAN

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🏥 Healthcare

⚕️ Healthcare Insurance

👥 B2C

Healthcare • Healthcare Insurance • B2C

SCAN is a mission-driven healthcare organization focused on reinventing aging by delivering evidence-based, patient-centered care and coverage for older adults. It operates an integrated portfolio including health insurance plans with innovative benefits, in-home and virtual primary care, support programs for caregivers and homebound older adults, and specialized services for vulnerable populations. SCAN also invests in and partners with companies that advance care models and resources to help older adults remain healthy and independent at home.

📋 Description

• Support SCAN Mobile Care Team clinicians and coordinate care for SCAN members • Refill approved prescriptions and communicate with vendors • Order patient medical equipment and process lab orders • Complete patient forms • Schedule specialty appointments and coordinate transportation • Answer and appropriately direct telephone calls • Sort and distribute incoming mail and faxes • Maintain inventory and order clinical supplies • Collect and organize patient medical information and reports while maintaining confidentiality and privacy • Support patient care initiatives • Identify improvement opportunities from patient feedback and propose solutions • Occasionally join clinicians in communities around Los Angeles and Orange Counties to support patient care • Monitor and address clinical quality care gaps with clinicians • Assist the sales team with presentations and events at senior-living communities during busy enrollment periods • Promote SCAN Health Plan’s mission, vision, and values and serve as an ambassador • Support SCAN’s strategic goals and perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Bachelor’s degree preferred • Comparable combination of education, experience, and/or training considered equivalent to the listed education • 2+ years of related experience as a medical assistant, medical office administrator, or care coordinator • Direct patient care background preferred but not required • Experience with Medicare Advantage or long-term care communities preferred • Ability to communicate effectively verbally and in writing • Cultural competence and sensitivity required • Multilingual skills preferred • Highly organized with attention to detail • Strong interpersonal skills, hospitality, and change-agent mindset • Knowledge of and ability to maintain HIPAA requirements • Adaptable and open to change and problem-solving • Background check required

🏖️ Benefits

• Medical Benefits • Paid Sick Time • Excellent 401(k) Retirement Saving Plan • Annual employee bonus program • Generous paid-time-off (PTO) • Eleven paid holidays per year • Work-life balance • Training, tools and support necessary to do your work • Inclusive benefits • Equal pay programs • Employee resource groups