Business Systems Support Analyst I

Job not on LinkedIn

🔥 8 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $25 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Reviews change requests to ensure consistency and compatibility with existing systems • Troubleshoots configuration issues, and identifies modifications needed to resolve • Leverages configuration systems, business knowledge, and effective communication skills to implement required business functions with turn-around time within established SLAs • Analyzes straightforward business requirements and performs system configuration analysis, design, coding, and unit testing following established processes, standards, and procedures • May develop or assist with the development of prototype configuration to support solutions • Analyzes and designs configuration needed to meet changing regulatory requirements • Escalates issues appropriately and resolves escalated issues in the manner and timeframe directed • Provides estimates with a reasonable level of accuracy to successfully complete activities • Identifies situations where configuration cannot fully meet the requirements • Works with management to identify the associated business processes needed • Provides concise status updates in huddles and regularly documents the status of requests within a change management system according to department processes • May work independently on assignments as well as collaborating with a team • Assists with projects at the direction of management • Acquires and maintains an understanding of the technical and functional architecture of assigned systems

🎯 Requirements

• Two years of experience working with business systems or in healthcare, with a thorough understanding of claims processing and billing • Intermediate proficiency to demonstrate skills with the Microsoft Office suite including Word and Excel • Ability to run basic queries and reports • Willing to work outside core business hours to meet business needs • Experience with relational databases and data models (Preferred) • Ability to design basic SQL queries (Preferred) • Experience in a configuration analyst role (Preferred)

🏖️ Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.