Patient Account Associate, Credit Balances

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🔥 0 minutes ago

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Provides extraordinary care to our customers through friendly, courteous, and professional service • Identifies appropriate payment details and saves back-up as appropriate • Researches, validates and makes adjustments to payment postings • Follows up in accordance with procedures and policies with an overall goal of account resolution • Initiates payer recoupments, payer refunds, and patients refunds where applicable • Able to navigate various payer claim portals and understand payer functionality • Interacting with others by effectively communicating both orally and in writing • Operate computers and other office equipment, as well as various computer software’s

🎯 Requirements

• High School Diploma or equivalent (GED) required • One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required • Knowledge of Medicaid and Medicare billing regulations required • Recognizing true overpayments from false credits • Researching claim cycle • Understanding Coordination of Benefits • Understanding EOB • Understanding Medical Terminology • Payment Handling • Effective written and verbal communication • Computer Literacy • Time Management • HIPAA Regulations

🏖️ Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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