Patient Account Associate, Tier 1 – Credits

Job not on LinkedIn

🔥 2 minutes ago

⛰️ Colorado – Remote

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💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 1%

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Provide extraordinary, friendly, courteous, and professional service to customers • Identify appropriate payment details and save backup documentation as appropriate • Research, validate, and adjust payment postings • Follow up according to procedures and policies to resolve accounts • Initiate payer recoupments, payer refunds, and patient refunds where applicable • Navigate payer claim portals and understand payer functionality • Communicate effectively with others orally and in writing • Operate computers, office equipment, and software • Perform computer-, telephone-, and equipment-based work while sitting or standing for extended periods

🎯 Requirements

• High School Diploma or equivalent (GED) required • One (1) year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required • Knowledge of Medicaid and Medicare billing regulations required • Ability to identify true overpayments from false credits • Experience researching claim cycles • Understanding of Coordination of Benefits • Understanding of EOB • Understanding of medical terminology • Payment handling knowledge • Effective written and verbal communication • Computer literacy • Time management • Knowledge of HIPAA regulations • Ability to navigate various payer claim portals and understand payer functionality • Ability to read computer monitors and documents in English • Ability to operate computers, office equipment, and various software • Ability to remain sitting or standing for long periods • Ability to move fingers and hands while operating equipment • May require lifting and transporting objects and office supplies, bending, kneeling, and reaching

🏖️ Benefits

• Generous benefits package covering programs supporting physical, mental, and spiritual well-being • Wellness programs fostering a sustainable culture of wellness • Remote work arrangements and company equipment, subject to remote work expectations • Equal opportunity employment

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