Field Service Representative

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Logo of Implus

Implus

501 - 1000 employees

Founded 1988

🏭 Manufacturing

⚽ Sports

🛒 Retail

Manufacturing • Sports • Retail

Implus is a global consumer-products company specializing in fitness accessories and devices, athletic performance and movement products, hosiery and footwear accessories, and outdoor gear. The company manages a portfolio of brands focused on fitness, lifestyle, and outdoor categories, distributes products through retail and digital channels, and emphasizes corporate initiatives like ESG and talent attraction.

📋 Description

• Lead and execute seasonal go-to-market and service strategies within assigned distribution channels and territory • Support retailers through in-person visits, demonstrations, sales-floor support, and local expos • Conduct product presentations to educate and motivate retail staff and customers • Engage community and retail partners to build brand awareness and excitement • Implement merchandising and promotional activations with products and point-of-purchase materials • Provide education and product presentations for Balega, TriggerPoint, and RockTape at REI and Scheels • Represent Balega at local and select national events, races, and expos • Complete accurate field activity reports after field visits • Maintain field assets and product samples • Manage travel, expenses, promotional materials, and seeds responsibly • Align in-field activities with seasonal go-to-market strategies and sales goals • Strategize with Sales Representatives on territory service plans • Collaborate with the Field Service Team on education initiatives and activations • Collect and relay feedback about products, competitors, and industry trends • Provide social media content for review and posting • Travel throughout the MidAtlantic region, including areas as far south as Richmond, north as Buffalo, and west as Pittsburgh

🎯 Requirements

• 2–3 years of experience in marketing, sales, run, or outdoor specialty • Familiarity with the Balega product line • Strong time management, planning, and organizational skills • Excellent written and verbal communication skills • Ability to work independently and within a team • Experience working directly with consumers, fitting, and selling technical footwear, insoles, and socks • Proficiency in Microsoft applications, including Outlook • Self-motivated and proactive • Bachelor's degree in a related field OR 2 years of experience and professional achievements • Ability to travel frequently, typically 2–3 days per week and weekends • Ability to work weekends • Ability to travel up to 60%, with peaks in spring and fall • Ability to observe details at close range • Ability to communicate effectively with co-workers, customers, and vendors • Ability to use telephone, copier, computer, and office systems • Ability to remain stationary 50–75% of the time • Ability to occasionally move boxes weighing up to 25 lbs., with or without accommodations

🏖️ Benefits

• Remote (Home-Based) work arrangement • Frequent travel to assigned accounts, events, races, and expos • Equal Opportunity/Affirmative Action employment commitment • Reasonable accommodation support

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