ServiceNow Architect

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $160k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Improvix Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

Improvix Technologies is a U. S. -focused IT services and consulting firm that partners with federal agencies to deliver mission-aligned solutions across Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity. The company emphasizes regulatory compliance, security engineering, DevSecOps, cyber analytics, data engineering, and enterprise monitoring, and operates an innovation lab (IPX CREATE) to develop next‑generation capabilities for national security customers. Improvix positions itself as a trusted partner delivering measurable mission value while upholding values of Respect, Honesty, Integrity, and Performance.

📋 Description

• Design and lead the architecture, implementation, and optimization of enterprise ServiceNow platforms • Translate business goals into scalable, maintainable, and secure solutions • Analyze requirements and review business requirements for technical clarity and feasibility • Lead workshops and technical design discussions with stakeholders • Identify risks, dependencies, and design gaps during development • Design, develop, and deploy custom applications and cross-scope ServiceNow solutions • Architect and implement secure integrations with enterprise and third-party systems • Build advanced Service Catalog items and Flow Designer automations • Improve and optimize core ITSM modules • Integrate AI-driven capabilities to enhance automation, predictive analysis, and decision-making • Manage release cycles, environments, update sets, runbooks, and release documentation across Agile sprints • Lead code reviews and oversee testing, deployment, and platform improvements • Execute and oversee unit, integration, and regression testing • Ensure compliance, governance, solution quality, and technical design records • Mentor developers, administrators, and functional team members • Lead client technical design discussions and represent solutions to technical and non-technical audiences • Collaborate with federal stakeholders on modernization goals, compliance standards, and security frameworks • Monitor ServiceNow releases and recommend enhancements • Support Windows Server implementation, upgrades, and integrations

🎯 Requirements

• Active Secret clearance required • Experienced ServiceNow Architect with enterprise-level architecture experience • Experience with ServiceNow modules including ITSM, ITOM, HAM, SAM, HRSD, SPM, GRC, SecOps, ServiceNow Vault, Automation Engine, and CMDB • Experience designing and implementing custom ServiceNow applications and cross-scope solutions • Experience with REST/SOAP web services, IntegrationHub, MID Servers, and middleware technologies • Experience with Service Catalog items, catalog client scripts, UI policies, and Flow Designer automations • Knowledge of Incident, Problem, Change, Request, and Knowledge Management modules • Experience with AI-driven capabilities, data management, workflow optimization, and performance tuning • Experience with release cycle planning, environment management, update set deployment, runbook maintenance, and release documentation • Experience leading code reviews and unit, integration, and regression testing • Knowledge of ServiceNow scripting, DevOps approaches, platform best practices, NIST, and FISMA • Ability to support Windows Server implementation, upgrades, and integrations • U.S. citizenship may be required for certain positions; some roles may require the ability to obtain and maintain a U.S. government security clearance

🏖️ Benefits

• Competitive compensation and performance-based incentives • 401(k) with company match • Three weeks of paid annual leave that increases with tenure • Comprehensive medical, dental, and vision insurance • Life insurance and disability coverage • Transit and commuting benefits • Professional development and paid training opportunities